Frequently Asked Questions — How to Ride METRO
On this page, you can get answers to common questions about riding METRO, all in one place.
Fares
Yes, nearby fare card retailers, where you can obtain or reload a METRO Q® Fare Card or METRO Day Pass, will appear on the map as dark blue pin icons (pictured below). Tap the icon to view details about the retail location.
Mobile ticket purchases are not currently available in the RideMETRO app. However, this feature is coming soon as part of the new RideMETRO Fare System. In the meantime, you can access the METRO Q® Mobile Ticketing app in the Apple App Store or Google Play Store, to purchase and use mobile tickets.
You can learn about fares, payment methods and how to pay when boarding by selecting the More tab at the bottom of the app screen, then tapping on Learn How to Ride.