Frequently Asked Questions — How to Ride METRO

On this page, you can get answers to common questions about riding METRO, all in one place.

Other

Yes, the app requires an internet connection to provide real-time features like bus and train tracking, estimated arrival times, trip planning and service alerts.

Yes. If there’s a service alert for a specific route that you’ve selected, you’ll see a red triangle with an exclamation point (pictured below) on the map. Tap the icon to view details about the alert and how it may affect your trip.

RideMETRO service alert icon

Yes. By allowing the app to access your location, you’ll be able to see:

  • Real-time arrival estimates for nearby buses
  • Scheduled arrival times for nearby trains

After selecting your route and direction, you'll also see active buses appear as green bus icons moving along the route.

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