Frequently Asked Questions — How to Ride METRO

On METRO curb2curb:

The regular fare to board is $1.25. The discounted fare is 60 cents. Your ride includes free transfers between any METRO service of equal or lesser value for up to three hours in any direction and for transfers to a service with a higher cost, you only pay the fare difference for up to three hours in any direction.

The following customers ride for free:

• Children five or younger, accompanied by an adult
• Seniors 70 years or older who have a discounted METRO Q® Fare Card
• Disabled or decorated veterans who have a METRO Veterans Pass
• METROLift customers with a METROLift Freedom Q® Card (includes up to one assistant per customer)

On METROLIFT:

A one-way trip ticket for $1.25 allows you to travel anywhere in METROLift’s base service area, which covers most of Harris County and portions of Fort Bend County.

Two one-way trip tickets (total of $2.50) allow you to travel anywhere in METROLift’s extended service area including locations:

• In Northwest Houston
• Around Hobby Airport
• South of Missouri City
• In and around Kingwood and Humble
• In and around Clear Lake

On METRO curb2curb:

Upon boarding, you can pay your fare using any of the following:

• METRO Q® Fare Card
• METRO Q Mobile Ticket
• METRO Day Pass
• METRO Money card

The All About Fares page has information on where you can obtain them.

On METROLift:

Upon boarding, present your driver with your METROLift trip ticket(s), Monthly Pass or Annual Pass.

The METROLift page has information about where and how you can obtain them.

On METRO curb2curb:

Yes. You can book a curb2curb ride for up to eight people, but upon boarding, each rider must pay using their own METRO Q® Fare Card or METRO Q Mobile Ticket.

On METROLift:

Yes. When booking your trip, you have the option to add one attendant or companion to accompany you on your trip. To ensure there’s space for everyone, an additional passenger will only be permitted to ride if they were added when booking your trip.

An “attendant” is someone designated or employed specifically to help you meet your personal needs and ride for free.

A “companion” is someone who is accompanying you on your trip and must pay for one (1) one-way trip ticket.