Executive Leadership Team

Santiago Osorio

Santiago Osorio

Chief Safety Officer

“My goal is to assure the public and METRO employees that our safety team remains dedicated to earning your trust and partnering with you to create a safe and welcoming environment where everyone feels safe, welcomed, accepted, and empowered to succeed.”
— Santiago Osorio


Santiago Osorio is a transit executive with over 25 years of experience in transit. He is the Chief Safety Officer of the Metropolitan Transit Authority of Harris County (METRO.)

He manages the agency's System Safety & Compliance, Environmental Health & Safety, Risk Management, and Drug and Alcohol programs to ensure the safety of employees, customers, and contractors on and around the train and bus systems.

Prior to joining METRO, Mr. Osorio was the Deputy Chief of Bus Operations for the Metropolitan Atlanta Rapid Transit Authority (MARTA), Atlanta, Georgia. He was responsible for the daily operation and maintenance of the MARTA Bus network and mobility service while ensuring vehicles and systems were in a safe & secure state of good repair.

Past Positions

  • Deputy Chief of Bus Operations – MARTA
  • Director of Service Operations – METRO
  • Director of Operations Training – METRO
  • Assistant Director – Los Angeles Metro
  • Transit Operations Supervisor – Los Angeles Metro
  • Bus Operations – Los Angeles METRO
  • Safety Specialist – Laidlaw Student Transportation

Education and Certifications

  • Bachelors in Business Administration
  • Leadership APTA