COVID-19 Resource Center

Customers wearing mask before boarding METRORail

 

Effective April 19, 2022


Masks are optional throughout the METRO system, including at rail stations, transit centers, bus stops and inside METRO facilities. METRO encourages you to make decisions that are in your best interest. We’ll continue our rigorous daily and midday cleaning schedule, paying special attention to surfaces frequently touched by the public. Sanitizer dispensers are still available on all vehicles.


COVID Cases since March 2020
  Confirmed Cases Returned to Work
Employees

1,844

1,765
Contractors

299

288

 

METRO’s response to COVID-19

METRO health and safety rules

Protecting the health and safety of our riders, employees, contractors and visitors is METRO's No. 1 priority.

All METRO employees, contractors, riders and visitors must not enter or use METRO’s services, system and property if such person currently has, or is exhibiting known or suspected symptoms of, COVID-19 or another infectious disease that endangers public health.

Safety measures

In addition to the items mentioned in the Health and safety rules section above, additional safety measures have been implemented on Local Bus, Park & Ride buses, METRORail, METRORapid and METROLift.


Protective shields

Placed around drivers’ seats, this adds another layer of separation between operators and riders.


Hand sanitizer

Operators and riders will have access to hand sanitizer on METRO buses, trains and METROLift vehicles.


METRO will continue:

  • Putting an even greater emphasis on disinfecting surfaces frequently touched by the public during our daily bus and rail cleaning
  • Frequent cleaning of bus shelters and rail platforms
  • Displaying posters along the system reminding riders of public health officials' recommendations to stop the spread of germs
  • Running safety announcements on rail platforms and buses
  • Including safety messages on bus destination signs
  • Communicating safety messages on service alerts
  • Remaining in close and continuous communication with local public health and emergency management officials to monitor developments
  • Evaluating the threat of this virus and responding appropriately
  • Providing service, and doing so safely

 

Service modifications

Local Bus

Schedules as of Jan. 23, 2022


Many of METRO's local services have been modified in response to the ongoing pandemic. Please build in extra time for travel. We apologize for the inconvenience.

view latest schedules >>

Route color designations can be found on bus stop signs and on this METRO local bus route color chart.

Get alerted to service changes and reductions by subscribing to receive service alerts for the route(s) of your choice. We’ll send real-time, personalized route information straight to your phone or email for free. It takes just seconds to subscribe.

Park & Ride

As of Jan. 23, 2022


Many of METRO’s Park & Ride services have been modified in response to the ongoing pandemic. Please build in extra time for travel. We apologize for the inconvenience.

View latest schedules >>

METRORail

Schedules as of August 22, 2021


On weekdays, trains are operating every 6 minutes between Fannin South and Burnett Transit Centers and every 12 minutes between Burnett and Northline Transit Centers.

view latest Red Line schedule >>
view latest Green Line schedule >>
view latest Purple Line schedule >>

METRORapid

Schedules as of August 22, 2021


Updated transit center connections on the METRORapid Silver Line.

view latest schedule >>

 

Resources

COVID-19 testing sites

COVID testing is available at locations throughout Houston and Harris County. We’ve assembled a Google map showing those locations, sourced from the official City of Houston and Harris County websites.*

You can get directions to a testing location by clicking on the blue map marker for that location and then clicking the icon.

View the map >>

 

* Map doesn’t include participating CVS, Walgreens and Walmart locations. The Texas Dept. of State Health Services (DSHS) is also offering testing sites throughout Harris County, shown on this map.

COVID-19 vaccines

All vaccines available in the U.S. are authorized for people 18 years old and older. The Pfizer vaccine is authorized for people 12 years old and older.

The State of Texas has assembled a list of resources for how to find a vaccine:

Learn more >>

COVID-19 hotline

If you have questions about coronavirus, please call the COVID-19 hotline staffed by the Houston Health Department…

Phone: 832-393-4220

Hours of operation:
Monday-Friday 9 a.m.-7 p.m.
Saturday 9 a.m.-3 p.m.

Tips for staying safe

While METRO uses an antibacterial disinfectant to clean vehicles and facilities, self-care is still the best protection. It is important that you rely on credible sources for information and follow the guidance of health officials who suggest the following:

  • Wash your hands often with soap and water for 20 seconds (If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol)
  • Clean and disinfect frequently touched objects and surfaces with a regular household spray or wipes
  • Practice social distancing – keep distance between yourself and others
  • When coughing or sneezing, cover your nose and mouth with tissue or your arm
  • Avoid touching your eyes, nose & mouth with unwashed hands
  • If you feel sick, stay home and contact your healthcare provider before returning to work
  • If you travel internationally and you return home with symptoms of COVID-19, please check with your doctor
  • Your Guide to Masks


Download METRO’s brochure on how to make a face covering (PDF)