Questions & Answers: Riding METRO

On this page, you can get answers to common questions about riding METRO, all in one place.


You may park in the parking lot of the facility where you’re boarding a Park & Ride bus. The Park & Ride lots are open 24 hours a day, seven days a week.

If you plan to park for three consecutive days, you must contact the METRO Police Department to make a request in advance. Otherwise, your car is subject to being towed. 

Call #673 (#MPD) by mobile phone, or email

It’s free to park at any METRO Park & Ride facility.

Estimated arrival times can be found on:

  • METRO website home page (“Track Bus or Train” tab)
  • RideMETRO app for your smartphone (“Track Your Bus” section)
  • METRO TRIP app for your smartphone
  • Google or Apple maps

If you know your stop number (it's posted on the bus stop sign at every bus stop location), you can text that stop number to 697433. We'll text you back the estimated arrival time of the next bus for all routes that stop at your location.

Increasingly, estimated arrival information will also be displayed digitally at bus stop locations and transit centers throughout the region. Transit centers are sheltered waiting areas where you can transfer to other METRO routes and services that provide access to even more destinations. They’re often found at the beginning or end of a bus route. 

These digitally displayed passenger information enhancements are part of the METRONext Moving Forward Plan, to create a better customer experience.

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