Questions & Answers: Riding METRO

On this page, you can get answers to common questions about riding METRO, all in one place.

METRO curb2curb Shuttle

It’s a rideshare service providing on-demand, curb to curb transportation within specific zones in the following Houston communities:

  • Acres Homes (Northwest Houston) – daily, 5 a.m.-7 p.m.
  • Hiram Clarke (just east of Missouri City, Texas) – daily, 5 a.m.-7 p.m.
  • Kashmere / Trinity Gardens (Northeast Houston) – daily, 8 p.m.-midnight
  • Missouri City, Texas – daily, 5 a.m.-7 p.m.

The regular fare to board is $1.25. The discounted fare is 60 cents. Both include free transfers between any METRO service of equal or lesser value for up to three hours in any direction. For transfers to a service with a higher cost, you only pay the fare difference for up to three hours in any direction.

The following ride for free:

  • Children five or younger, accompanied by an adult
  • Seniors 70 and older who have a discounted METRO Q® Fare Card
  • Disabled or decorated veterans who have a METRO Veterans Pass
  • METROLift customers with a METROLift Freedom Q® Card, and up to one assistant

Upon boarding, you can pay your fare using any of the following:

  • METRO Q® Fare Card
  • METRO Q Mobile Ticket
  • METRO Day Pass
  • METRO Money card

The All About Fares page has information on where you can obtain them.

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