Privacy Policy

The Metropolitan Transit Authority of Harris County, (METRO), maintains this website as a service to the public. The following privacy policy should not be construed as giving specific legal advice. All information collected on this website, including the summary server log information, emails sent to the website, and information collected from web-based forms, may be subject to the Texas Public Information Act, (Chapter 552, Texas Government Code). Please note that, with certain exceptions, the majority of information collected or maintained by METRO may be subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code) for disclosure to the public upon request. If you send METRO an electronic mail message with a question or comment that contains personally identifying information, or fill out a form and electronically send it to METRO, this information may be subject to disclosure. This information will not be disclosed to a third party unless required by law, court order, or as legally required to do so in connection with law enforcement investigations or other legal proceedings. We will not sell or release your email address unless you affirmatively consent to its release. Please note that using METRO's website shall constitute affirmative consent to release your email address.

Website Usage Disclaimer

For optimal results, we recommend you view this website with the most current Web browsers. 

Accessible Formats

Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at METRO will do its best to provide the requested alternative format within a reasonable time.


A cookie is a small text file that a web site can place on your computer's hard drive in order, for example, to collect technical information about your activities on the site or to make it possible for you to use an online shopping cart to keep track of items you wish to purchase. The cookie transmits this information back to the website's computer that, generally speaking, is the only computer that can read it. You may set your Web browser to warn you whenever a site attempts to place a cookie on your computer or refuse to accept cookies. METRO will use cookies collected during your visit to this site for the purpose of facilitating your use of our site and for maintaining statistics concerning use of our site that will help us make improvements. Technical information collected by cookies will not be linked to your personal information.