Frequently Asked Questions — Fares
On this page, you can get answers to common questions about fares and discount programs, all in one place.
Timeline & Transition
We're currently transitioning to the new system.
During this phase, both the METRO Q Fare Card and RideMETRO Fare Card will be honored as payment.
You can still use your METRO Q Fare Card until April 4, but you can't add money to it after March 1.*
All dates are tentative and subject to change.
*This does not apply to RideSponsor accounts.
You can no longer purchase mobile tickets in the METRO Q Mobile Ticketing app. However, you can use any mobile tickets already in your account until Monday, February 2.
All dates are tentative and subject to change.
You can now use the updated RideMETRO app to pay your fare. More details can be found on the RideMETRO App page.
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