We all want to live, work and play in beautiful, vibrant, safe neighborhoods.
METRO bus shelters provide riders with a safe, pleasant and comfortable place to rest while waiting for the bus. With thousands of bus stops across the Houston region, maintaining each location is challenging.
By adopting a bus stop or passenger shelter in your community, you can help keep your neighborhood clean and reduce the chance of criminal activity and vandalism.
A joint effort between our Public Affairs department and community volunteers, we encourage individuals, civic groups and local businesses to get involved.
Program participants volunteer to pick up litter in the area between METRO’s designated trash collection days, and have the option to make general improvements to the grounds around the stop or shelter. Trash bags are provided at a bus stop or shelter at the request of the individual sponsor or organization.
In addition to improving the quality of life in your community, Adopt-a-Stop/Adopt-a-Shelter Partners receive:
| Department or Area | Contact Information | Additional Details |
|---|---|---|
| Adopt-a-Stop / Adopt-a-Shelter Program | 713-739-6095 | Learn more about the program or become a partner |
| Customer Service | 713-635-4000 | Get answers to questions you have about METRO |
| METRO Police Dispatch | 713-224-2677 | Report a crime or suspicious activity at a stop, shelter or on the METRO system |
| METRO Police (non-emergency) | #MPD (#673) from your cell phone | Get non-emergency police assistance at a shelter or on the METRO system. |
| Department or Area | Contact Information | Additional Details |
|---|---|---|
| Harris County Sheriff's Department | 713-221-6000 | Report crime or suspicious activity near the METRO system |
| Houston Graffiti Hotline | 713-437-6833 | Report graffiti at a shelter or on the METRO system |
| Houston Police (non-emergency) | 713-884-3131 | Get Houston Police non-emergency assistance near the METRO system |
| Houston Service Helpline | 311 | Report non-emergency issues near the METRO system (overgrown grass; illegal dumping) |
| Mayor's Anti-Gang Office (Houston) | 713-247-1576 | Report gang activity at a stop or shelter on the METRO system, or in the area |
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