Adopt-a-Stop / Adopt-a-Shelter

We all want to live, work and play in beautiful, vibrant, safe neighborhoods.

METRO bus shelters provide riders with a safe and clean place to wait for the bus. With thousands of bus stops across the Houston region, maintaining each location can be challenging.

By adopting a bus stop or bus shelter in your community, you can help us keep your neighborhood looking its best and reduce the chance of criminal activity and vandalism.

Two passengers waiting at METRO bus stop

About the Program

This is a joint effort between our Public Engagement and Facilities Maintenance teams with community partners, working together to support a clean, safe public transit system. We encourage individuals, civic groups and local businesses to get involved.

Program participants volunteer to pick up litter in the bus stop or shelter area between METRO’s designated trash collection days, and have the option to make general improvements to the grounds around the stop or shelter. Trash bags are provided at the request of the individual or organization.

In appreciation of their efforts, Adopt-a-Stop/Adopt-a-Shelter Partners receive:

  • Six (6) FREE round-trip transit passes per month
  • Adopt-a-Stop sign recognition sign affixed to the bus stop pole (optional)
  • Official “Adoption Certificate” signed by METRO’s President & CEO and Chief of Police
  • Opportunity to improve the aesthetic appeal of your community

Important Phone Numbers

Department or AreaContact InformationAdditional Details
Adopt-a-Stop / Adopt-a-Shelter Program713-739-6095Learn more about the program or become a partner
Customer Service713-635-4000Get answers to questions you have about METRO
METRO Police (non-emergency)713-224-2677 (COPS)Get non-emergency police assistance at a shelter or on the METRO system.
Department or AreaContact InformationAdditional Details
Harris County Sheriff's Department713-221-6000Report crime or suspicious activity near the METRO system
Houston Police (non-emergency)713-884-3131Get Houston Police non-emergency assistance near the METRO system
Houston Service Helpline311Report non-emergency issues near the METRO system (graffiti, overgrown grass, illegal dumping)
Mayor's Anti-Gang Office (Houston)713-247-1576Report gang activity at a stop or shelter on the METRO system, or in the area

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