METRO is committed to developing, implementing, maintaining and continuously improving processes to ensure the safety of its customers, employees and the public.
With more than 6 million people residing in the Houston area, METRO is more committed than ever to maintaining a safe, reliable and sustainable transit system.
We are also dedicated to continuous improvement through the regular assessment of our operators, service and facilities. METRO has implemented numerous initiatives and technologies to improve safety within our bus and rail systems.
Safety is Everyone’s Responsibility
METRO is constantly working on ways to keep the system safe, however we rely on YOU to do your part to keep yourself and others safe.
METRO desires to operate and maintain a safe, efficient, and effective public transportation system. For the safety, convenience, and experience of all persons, METRO establishes the following Code of Conduct.