EMERGENCY CONTACTS
Emergency..... 911
METRO Police Dispatch..... 713-224-2677
(report emergencies to dispatch)
Motorist Assistance Program..... 713-CALL-MAP
ADMINISTRATIVE OFFICES
713-739-4000
Mailing Address
METRO
P.O. Box 61429
Houston, Texas 77208-1429
Physical Address
Lee P. Brown Administration Building
1900 Main St.
Houston, Texas 77002
CUSTOMER SERVICE
Customers can now text or call 713-635-4000
Operating hours have been temporarily adjusted until further notice, read below:
Customer Information / Inquires
8 a.m.-5 p.m., daily
Comments, Compliments & Complaints
Monday - Friday, 8 a.m.-5 p.m.
Weekends, Closed
713-635-4000
Lost & Found
1900 Main St.
Houston, Texas 77002
Monday - Friday, 8 a.m.-5 p.m.
8 a.m.-5 p.m., daily, over the phone.
713-658-0854
lostandfound@ridemetro.org
RIDESTORES
METRO Online RideStore
Downtown Transit Center / METRO Admin. Bldg. RideStore
1900 Main St.
Houston, Texas 77002
Mon.-Fri., 8 a.m.-5 p.m.
713-739-6968
Travis RideStore
1001 Travis St. (between McKinney and Lamar)
Houston, Texas 77002
Mon.-Fri., 8 a.m.-5 p.m.
713-652-8994
Northwest Transit Center RideStore
7373 Old Katy Rd., (at North Post Oak Road)
Houston, Texas 77024
Mon.-Fri., 7 a.m.-5 p.m.
713-739-6031
For questions, please see METRO staff in the RideStore or call 713-739-6968.
Fannin South Transit Center RideStore
1604 West Bellfort (at Fannin Street)
Houston, Texas 77054
Mon.-Fri., 6 a.m.-5 p.m.
713-652-8937
Hearing & Speech Impaired
713-635-6993