EMERGENCY CONTACTS
Emergency..... 911
METRO Police Dispatch..... 713-224-2677
(report emergencies to dispatch)
Motorist Assistance Program..... 713-CALL-MAP
ADMINISTRATIVE OFFICES
713-739-4000
Mailing Address
METRO
P.O. Box 61429
Houston, Texas 77208-1429
Physical Address
Lee P. Brown Administration Building
1900 Main St.
Houston, Texas 77002
CUSTOMER SERVICE
713-635-4000
Effective Thursday, March 26, 2020, operating hours have been temporarily adjusted until further notice, read below:
Customer Information / Inquires
Monday - Friday, 8 a.m. - 5 p.m.
Weekends, 8 a.m. - 5 p.m.
Comments, Compliments & Complaints
Monday - Friday, 8 a.m. - 5 p.m.
Weekends, Closed
713-635-4000
Lost & Found
1900 Main St.
Houston, Texas 77002
713-658-0854
lostandfound@ridemetro.org
Monday - Friday, In Person 8 a.m. - 5 p.m.
Call 8 a.m. - 5 p.m.
Weekends, Call 8 a.m. - 5 p.m.
RIDESTORES
METRO Online Store - NOW OPEN
1900 Main St. - NOW OPEN
Houston, Texas 77002
Monday - Friday, 8 a.m. - 5 p.m.
713-739-6968
The following** are temporarily closed until further notice:
**1001 Travis St.
Houston, Texas 77002
Monday - Friday, 8 a.m. - 5 p.m.
713-652-8994
**Fannin South Transit Center Office
1604 West Bellfort
Houston, Texas 77054
Monday - Friday, 6 a.m. - 5 p.m.
Saturday, 8 a.m. - 2 p.m.
Parking available 24/7
713-652-8937
Hearing & Speech Impaired
713-635-6993
Job Line
713-739-4953
Motorist Assistance Program (M.A.P.)
713-225-5627 or
713-CALL-MAP
From Verizon mobile phones:
*627 (MAP)
MPDServices@ridemetro.org