Questions & Answers: About METRO

On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.

Rewards & Redemption

The program is free except for the discount you need to honor when a customer shows a valid fare item. It’s up to you what discount to offer. Typical discounts are:

  • 10-15% off
  • $1.00-2.00 off
  • Free drink or side item
  • Buy one, get one free

The program operates under the assumption that anyone presenting a valid METRO fare item gets the discount. Riders can show the cashier one of these valid fare items:

  • METRO Q Card
  • RideMETRO app ticket
  • METRO Day Pass
  • METRO Money Card
  • METRO Student Q Card
  • METRO Veterans Pass
  • Jury summons
  • Paper ticket
  • METRO Convention Pass

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