Questions & Answers: About METRO

On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.

Other Benefits

Yes. All regular, full-time union and non-union employees are eligible to receive up to $5,000 in tuition reimbursement per calendar year when attending an accredited school. To be eligible, an employee needs to complete six months of employment with METRO prior to the start of the course, degree or certification.

Yes. All METRO employees receive a transit pass for themselves and a spouse (if applicable). The pass entitles the user to ride the following METRO transit services free of charge at all times:

  • Local bus
  • Park & Ride commuter express bus
  • METRORail
  • METRORapid
  • METRO curb2curb

Working remotely isn’t suitable for all positions. No employee is entitled to, nor guaranteed the opportunity to, telecommute.

Telecommuting schedules are determined at the department management’s discretion, consistent with the operational needs of the department.

No teleworker will be considered 100% full-time remote. Teleworkers may be required to spend a minimum number of workdays per week, pay period, or month at their regular METRO worksite. Teleworkers may be required to attend all assigned meetings or be present in the office on a regularly scheduled telecommuting day. When possible, management will provide as much advance notice as possible of a change to the employee’s telecommuting schedule.

All telecommuting work week schedules may change or be terminated at any time at the request of the employee’s department management.

Yes. METRO employees are eligible for the Public Service Loan Forgiveness Program. Certain restrictions apply. You can find out more about the program here.

Yes. Leave of absence options available to METRO employees are:

  • Family Medical Leave (FMLA)
  • Intermittent and reduced schedule leave
  • Personal leave of absence
  • Military Leave
  • Qualifying exigency leave
  • Military caregiver leave
  • Short-term disability leave of absence
  • Long-term disability leave of absence
  • Medical leave of absence (Union employees only)

Yes. METRO provides a monthly, after-tax benefit of $200 to provide assistance with child care. To receive the benefit, employees must register with the TOOTRiS child care technology platform which connects parents and providers. If you currently use a child care facility that isn't on the TOOTRiS platform, TOOTRiS will work with that facility to get them signed up.

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