Questions & Answers: About METRO
On this page, you can get answers to common questions about projects, doing business with METRO and more, all in one place.
It functions like a debit card for riding METRO. Money is automatically deducted each time the user pays their fare. The card can be used on any of the following services:
- Local bus
- Park & Ride commuter express bus
- METRO curb2curb
For all services except Park & Ride bus service, the regular fare to board is $1.25 and the discounted fare is 60 cents. For Park & Ride bus service, the regular fare to board ranges from $2-8 depending on your location. The discounted fare is half price.
Cards are provided free of charge to Corporate RideSponsors, for distribution to employees. We encourage employees to register their card. This protects its account balance if the card gets lost. To register a card for free, employees can visit any METRO RideStore location or contact Customer Service at 713-635-4000.
Businesses like yours can offer no-cost transit benefits to employees through our Distributor program. Providing on-site access to METRO Q® Fare Cards is completely free and requires minimal effort. You provide the METRO fare cards and your employees can load funds onto them when ready to ride.
The maximum amount is $500 for each wallet on the card.