Questions or Comments?

Let Us Know!

Customer Service:

713-635-4000 (call or text)

Fare Card Retailers

If you’re looking for an easy way to increase revenue at your retail location, consider becoming a METRO Fare Card Retailer. More than 200 retailers throughout the Houston region earn 6% commission by allowing METRO riders to obtain or reload METRO Q® Fare Cards and METRO Day Passes. Many of these locations also sell one-way trip tickets, ticket sheets and/or monthly passes for METROLift.

Ticket sales equipment and installation, marketing materials, staff training and tech support are all provided free of charge. To get started or learn more, email RetailNetwork@ridemetro.org or call 713-739-4806.

Presenting METRO Q Fare Card through a clerk window.

Retail Locations

Find retailers who are already earning 6% commission on all sales of METRO fare items. You can become one too!

Find Your Store

Common Questions

Eligibility

If you’re outside the service area but have customers who use METRO services, you can participate.

No. All discounted fare cards have to be obtained online or at a METRO RideStore.

Managing the Program

Call us at 713-739-4806 for phone tech support, available from Monday-Friday, 8:00 am to 5:00 pm and outside these hours when availability permits. If we’re not able to resolve the issue over the phone, we will schedule an in-person tech support visit at your location.

Yes. You can choose any minimum reload amount you want, including no minimum.

Browser not supported

It appears you’re on an older web browser we don’t support. Please try one of the options below so you can view the METRO website.