Disabled or Decorated Veterans

The Qualified METRO Veterans Pass (MVP) was approved by the Board of Directors as a permanent part of METRO’s fares. It provides qualified U.S. military veterans with free, unlimited rides on our light-rail, local bus and Park & Ride service.

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Applicants must meet one of the following:

  1. A disabled veteran who has suffered, as a result of military service, at least 50 percent service-connected disability or 40 percent service-connected disability because of the amputation of a lower extremity.
  2. A veteran who has earned a medal of valor: Air Force Cross, Medal of Honor, Distinguished Service Cross, Navy Cross or Purple Heart.
Veterans Pass sample card

Frequently Asked Questions (FAQ)

Q: What is the Qualified METRO Veterans Pass?
A: A program designed to provide qualified U.S. military veterans with FREE unlimited local bus, Park & Ride and METRORail service.

 

 

 


Q: How Do I Qualify?
A: A U.S. veteran must meet one of the following conditions to be eligible for a Qualified METRO Veterans Pass:

  • A disabled veteran who has suffered, as a result of military service, at least 50 percent service-connected disability or 40 percent service-connected disability due to the amputation of a lower extremity.
  • A veteran who has earned a medal of valor: Air Force Cross, Medal of Honor, Distinguished Service Cross, Navy Cross or Purple Heart.

Q: Where Can I Obtain an Application?
A: Qualified METRO Veterans Pass applications are available two ways:

Q: What Do I need to Apply?
A: A valid government-issued photo ID:

  • Driver’s License
  • State ID
  • U.S. Military ID
  • U.S. Passport
  • U.S. Veteran ID

NOTE: A completed application must be signed and stamped by the U.S. Department of Veterans Affairs (Houston Regional Benefit Office.) The submission must be presented in color - no black and white copies.

Q: Where can I get a Qualified METRO Veterans Pass (MVP) Application?
A: Complete the application. Present completed application and a copy of your valid government-issued photo ID to the U.S. Department of Veterans Affairs (Houston Regional Benefit Office) for verification.

Q: How Do I Submit?
A: NOTE: All documents must be submitted in color – no black and white copies.

  • Online: Upload a color image of your completed application, signed and stamped by the V.A., including a copy of your valid government-issued photo ID to Online store order
  • By Mail: Send a color copy of your completed application, signed and stamped by the V.A., including a copy of your valid government-issued photo ID to:
    METRO Qualified Veterans Pass
    1900 Main Street
    P.O. Box 61429-1429
    Houston, Texas 77208-1429
  • In Person: Present a color copy of your completed application, signed and stamped by the V.A., and a copy of your valid government-issued photo ID to:
    METRO RideStore
    1900 Main Street
    Houston, Texas 77002
    Monday - Friday, 8 a.m - 5 p.m.

Q: When Will I Receive My Pass?
The time it takes to receive your Qualified METRO Veterans Pass varies:

  • Online: 7 to 10 business days
  • By Mail: 7 to 10 business days
  • In Person: Immediately upon submission.