Riding METROLift During COVID-19

Effective April 19, 2022

Masks are optional throughout the METRO system, including at rail stations, transit centers, bus stops and inside METRO facilities. METRO encourages you to make decisions that are in your best interest. We’ll continue our rigorous daily and midday cleaning schedule, paying special attention to surfaces frequently touched by the public. Sanitizer dispensers are still available on all vehicles.

Protecting the health and safety of our riders, employees, contractors and visitors is METRO's No. 1 priority.

The City of Houston is asking citizens at higher risk of severe illness to stay home and away from large groups of people as much as possible, including public places with lots of people and large gatherings where there will be close contact with others. If any of these apply to you, you’re considered to be at higher risk:

• 60 or older
• Underlying health conditions including heart disease, lung disease, or diabetes
• Weakened immune systems
• Pregnant

Please consult with your healthcare provider if either of these apply to you:

• You’re a caregiver of children with underlying health conditions
• You have questions about whether your condition puts you at risk for COVID-19

Before scheduling your trip, please review these two questions:

• Have you tested positive for COVID-19 within the past 14 days?
• Have you been in contact with anyone who has tested positive within the past 14 days?

If the answer to both questions is no, please proceed with scheduling your trip.

If the answer to either question is yes, please call 713-225-0410 and ask to speak with a supervisor for help scheduling your transportation.