Fare Collection

METRORail rider tapping fare card on rail platform
With enhanced safety measures on buses, trains and METROLift vehicles — fare collection is taking place. Safety measures include:

  • Protective shields between riders and bus operators
  • Access to hand sanitizer while on board


All riders are also required to wear a facial covering to help fight COVID-19.

METRO encourages you to only use public transit for essential trips.


Questions & Answers

$1.25 per ride (Local bus, METRORail, METRORapid, METROLift)

Park & Ride buses range from 2-8 dollars per ride, depending on your location.

Yes. Discounted fares are offered for:

  • Students
  • Seniors
  • Medicare cardholders
  • Disabled passengers


Discounted rate:

Local bus, METRORail, METRORapid — 60 cents per ride
METROLift — bulk discounts and passes available

On local bus and Park & Ride, you can pay with any of the following:

  • Cash
  • Fare card
  • Mobile ticket

On METRORail and METRORapid, you can pay with any of the following:

  • Fare card
  • Mobile ticket
  • Paper ticket


On METROLift, you can pay with any of the following:

  • Paper ticket
  • Monthly or annual pass
  • Advance online payment through METROLift’s automated fare payment system (E-Z Wallet)


For more information on how to acquire any of those METROLift fare payments, please call METROLift Customer Service at 713-225-0119.

METRO fare cards are available for purchase at:

  • Vending machines located at rail platforms, Park & Ride lots and transit centers
  • METRO RideStore: 1900 Main St., Houston, Texas 77002 (Mon.-Fri. 8 a.m.-5 p.m.)*
  • Participating retail locations


* Prior to entering the METRO RideStore location at 1900 Main, you’ll be required to:

  • Use a designated entrance
  • Wear a mask
  • Have your temperature checked


You can also purchase fare cards through the METRO Online RideStore, at any time. However, it may take several days for you to receive your card(s), as all ticket purchases made through the online store are physically mailed.

Mobile tickets are available in the Pay Your Fare section of our RideMETRO app. If you're viewing this page on a smartphone, tap the appropriate button below to download the RideMETRO app from Google Play (for Android phones) or the App Store (for Apple iOS):

Google Play Store Apple App Store

If you're viewing this page on a computer or tablet, please tell us what kind of smartphone you have:

Scan the QR code below using your iPhone to download the RideMETRO app from the App Store:

QR code for iOS

Scan the QR code below using your phone to download the RideMETRO app from Google Play:

QR code for Android

It depends on the service you’re riding and payment method you’re using.


Local/Park & Ride bus

Cash – Place your dollar bill(s) and/or coin(s) in fare box as you board (no change given)

Fare card – Tap card on fare validator located inside bus as you board

Mobile ticket – Show it to the bus operator as you board


METRORail and METRORapid

Fare card – Tap card on fare validator located on platform

Mobile ticket
– Show it to a METRO fare inspector, upon request

Paper ticket – Show it to a METRO fare inspector, upon request


METROLift

Paper ticket – Hand it to the driver

Monthly or annual pass
– Show it to the driver

If you’ve paid online using E-Z Wallet, your driver will be notified in advance and you can just board the vehicle.

 

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For more information, please contact METRO Customer Service at 713-635-4000. Their hours of operation are:

Mon.-Fri. 6 a.m.-8 p.m.
Sat.-Sun. 8 a.m.-8 p.m.