Careers

METRO employs exceptional people with extraordinary values across all experience levels. Recognized as an Outstanding Diverse Organization by the Houston Business Journal, our culture is driven by three core values - act with integrity, consider others before self and serve with respect.

Scroll down to learn about the different job functions at METRO and get information about benefits, job fairs and more. If you'd prefer, you can go straight to our job listings by clicking or tapping the appropriate button below.

I'm Not an Employee I'm a METRO Employee

General Counsel Position

METRO is hiring experienced General Counsel to lead our legal department, represent METRO on all legal matters and oversee all law office operations.

Read Job Description

Field Personnel

More than 2,500 people work in the various roles shown below. These are primarily union positions based at various METRO operating facilities throughout the Houston region. Union employees are paid weekly. Select any tab to learn more about working in that area including compensation information and requirements to apply.

Bus repair mechanics maintain our bus fleet and ensure on-time performance for our customers.

If you're newly hired into certain bus mechanic job functions and employed with METRO for at least three months, you can begin to earn an incentive of up to $8,000.

View Wages & Requirements Watch Videos

Newly hired operators with a full Commercial Driver's License and Passenger endorsement (P) can earn an incentive of up to $4,000 ($2,000 after approximately 5 months and an additional $2,000 after approximately 17 months).

Newly hired operators with a Class C driver's license can earn an incentive of up to $2,500 ($1,250 after approximately 5 months and an additional $1,250 after approximately 17 months). To be eligible for this incentive, a full Commercial Driver's License and Passenger endorsement (P) must first be obtained. METRO will pay for you to get your CDL.

If you speak Spanish, Vietnamese, Chinese, French, Arabic, or American Sign Language, you’re eligible for a bilingual pay incentive as well.

View Wages & Requirements Watch Videos

Our facilities maintenance department includes cleaners, mechanics, plumbers and others who keep our facilities in a state of good repair.

If you're newly hired into certain facility maintenance job functions and employed with METRO for at least three months, you can begin to earn an incentive of up to $8,000.

View Wages & Requirements

METRO operates three light rail lines in and around downtown Houston. We're always recruiting for light rail operators to support METRO's mission of providing safe, clean, reliable, accessible and friendly public transportation services.

View Wages & Requirements Watch Video

Service drivers operate smaller vehicles that don't require a Commercial Driver's License (CDL). These vehicles operate on the METRO curb2curb shared-ride service and on select METRO bus routes.

Newly hired service drivers with a Class C driver's license can earn an incentive of up to $2,000 ($1,000 after approximately five months and an additional $1,000 after approximately 17 months).

View Wages & Requirements

METRO bus and rail technicians provide quality control and servicing so our vehicles continue running well.

View Wages & Requirements Watch Videos

Part of our facilities maintenance department, utility workers service our transit vehicles and facilities to keep our operations running smoothly.

View Wages & Requirements Watch Video

In addition to the bus mechanic positions that are eligible for a hiring incentive, we staff other vehicle maintenance positions including mechanics, fabricators and machinists who ensure that our fleet is maintained in a state of good repair.

View Wages & Requirements Watch Video

"METRO believes good people make a difference and offers equal opportunities for everyone to succeed. This is where I want to work."

Ali

Collision Repair

Employee Since 2016

"METRO is a wonderful place to work where you feel like you're making a difference in the city. I love coming to work each day to tackle new challenges and see my coworkers."

Alan

Rail Vehicle Maintenance Inspector

Employee Since 2013

“My health is a priority and METRO helps me achieve both my health and career goals…The METRO wellness program helps me live healthy.”

Geraldine

Bus Operator

Employee Since 1982

"Working at METRO has been an incredible journey. Every day, I'm amazed by how the work we do here keeps Houston moving. The work we do is important and rewarding.”

James

Transit Technician

Employee Since 1977

Scroll down to view administrative staff areas we employ, benefits information, upcoming job fairs and more. Or if you're ready now, see all current opportunities at METRO.

Administrative Staff

More than 1,500 people work in the various areas shown below. These are non-union positions, all of which are located in the Houston area. Most are based at our downtown corporate offices at 1900 Main St. Non-union employees are paid every two weeks. Select any tab to learn more about working in that area.

METRO's Bus Operations team provides quality control so we can provide an optimal level of service to communities throughout the region. We employ people across all experience levels in areas such as service planning, scheduling and more. Positions include:

GIS analysts and specialists
Starters
Service evaluation analysts
Schedulers
Service supervisors
Administrative staff

METRO's Communications department functions as an in-house agency for the Authority with divisions that manage traditional and digital marketing, media relations, community engagement, market research, and communication services. The team creates and distributes information about METRO services and initiatives for customers, the community at-large, media outlets and METRO employees. Positions include:

Account executives (marketing consultants)
Graphic designers
Media, Social Media and Multimedia specialists
Public engagement representatives
Digital marketers
Printing and mail services personnel

METRO's Customer Service team provides quick, timely and informative responses to questions and comments. We oversee a customer call center and multiple RideStore locations where customers can obtain or reload fare cards, pick up route schedules and more. In addition to customer service representatives, positions include:

Customer service analysts and managers
Call center managers and trainers
Customer resolution specialists
Fare media associates and supervisors

The METRO Facilities Maintenance department ensures that our operating and public facilities are maintained in a state of good repair. We employ people across all experience levels including:

Facilities directors, managers and supervisors
Security and access control supervisors
General foreman
Administrative staff (records, contracts, work orders, etc.)

Finance provides the management oversight and control of all financial functions within METRO. We employ people across all experience levels in areas including:

Accounting
Treasury
Investment
Revenue collection
Management analysis
Capital and operating budgeting
Grants

METRO's Fleet Services team makes sure all parts and technology on our vehicles are maintained in a state of good repair. We employ people across all experience levels overseeing everything from body repair to intelligent transportation systems. Positions include:

General foreman
Mechanical foreman
Superintendents
Systems technicians
Electronic revenue systems specialists
Quality assurance managers

The METRO Human Resources Department provides direction and guidance to all departments on hiring, benefits, wellness, employee training, legal compliance and more. HR oversees the following areas:

Benefits
Compensation
EEO
Employee Relations
Human Resources Information System
Labor Relations
Organization Development
Retirement
Wellness

We employ people across all experience levels within these areas including directors, managers, coordinators, analysts and specialists.

METRO IT supports all departments within METRO, in addition to public-facing software and applications. We employ people across all experience levels including:

SAP consultants and administrators
Desktop technicians
Systems analysts
Project managers
Server support specialists
Database analysts

The METRO Legal department provides legal advice to all departments and the Board of Directors on compliance with various federal, state and local laws. It also represents the agency in litigation. The department is comprised of attorneys, paralegals and other legal support professionals with experience primarily in the following practice areas:

Tort Law
Labor and Employment Law
Contracts and Procurement Law
Public Law
Real Estate Law
Governance and Regulatory Compliance
Records Management

The METRO Police Department (MPD) employs people across all experience levels including data analysts, project coordinators, METRO Fare Inspectors and METRO Police Officers.

Officers are community-minded. They have a passion for helping others and interact well with a diverse population of people from many different cultures and races. Whether it’s through a charitable act or just a few words of encouragement, they see in themselves the power to change lives and help make our community a better and safer place to live.

View Compensation Watch Videos

Find additional information about applying to work at MPD.

METRO's Operations Management team provides support for the execution of the Authority's daily transit operations. We employ people across all experience levels overseeing budget analysis, business administration and more. Positions include:

Operations management analyst
SAP data analyst
Project manager
ARGO systems operator
Revenue collection foreman

The METRO Planning, Engineering and Construction department oversees development of long-range capital plans including new transit services and construction of new facilities such as parking garages and transit centers. The department works with regional partners to advance coordinated planning efforts for the region's infrastructure and development projects. We employ people across all experience levels including:

Environmental and transportation planners
Demographers and analysts
Grant strategists
Project managers
Engineers
Construction managers

Procurement/Materials Management and the Office of Economic Business Opportunity provides the management oversight and control of all timely acquisition; distribution; and small business functions within METRO. We employ people across all experience levels in areas including:

Procurement
Contracts
Materials Management
Property Services
Small Business Outreach
Small Business Compliance
Small Business Certification
Veteran and DBE Outreach
Procurement System Support
Davis Bacon Compliance

METRO's Rail Operations team maintains quality control for our light rail services. We employ people across all experience levels. Positions include:

Superintendents
Track supervisors
Project managers
Cleaning supervisors
Training instructors
Traction power supervisors

At METRO, safety is our No. 1 priority. METRO's Safety department supports various administrative areas to help keep our system safe. We employ people across all experience levels in areas such as:

Bus and rail safety
Environmental health
Risk management
Safety education
Claims
Compliance and analysis

METRO operates two rideshare services for which customers can book a ride in advance:

METROLift (paratransit)
METRO curb2curb

We employ a team of people across all experience levels to oversee the day-to-day operations of these services. Positions include:

Customer service representatives
Dispatchers
Scheduling coordinators
Compliance administrators and supervisors
Call center operators and coordinators

METRO employs professionals to manage our vanpool and corporate RideSponsor account services. These professionals provide a high level of customer service to clients and vanpoolers, and work with community and regional partners to develop and implement new rider experiences and alternative travel plans, all while developing and maintaining client relationships.

We employ people across all experience levels as:

Account executives
Market and operations analysts
Customer service representatives
Fleet management specialists
Project managers
Billing clerks

"METRO offers growth and opportunities for many different career paths including IT, Finance and Engineering."

Nick

Chief Information Security Officer, Information Technology

Employee Since 2013

"METRO offers a culture of collaboration that brings people together."

Reginald

Drug & Alcohol Program Assistant

Employee Since 1997

"At METRO, we’re creating something positive in the communities we serve. As a Public Engagement Manager, my role goes beyond my responsibilities; it's a commitment to making a lasting impact."

Wilfredo

Manager, Public Engagement

Employee Since 2015

“METRO offers training and education to elevate your career. The tuition reimbursement has helped me pay for specialized classes furthering my career goals.”

Lisa

Claims Manager, Workers' Compensation

Employee Since 2006

Scroll down to view benefits information, upcoming job fairs and more. Or if you're ready now, see all current opportunities at METRO. You can also learn about applying for internships we may have available at our administrative offices.

Benefits & Wellness

METRO employees gearing up for a wellness bike riding event, showcasing the awarded emblems – the "H100" emblem for being one of the 100 healthiest workplaces in America and the "Gold Cigna" emblem for Healthy Workforce Designation.

METRO has attained the Gold level Cigna Healthy Workforce Designation™ and has also been recognized by Springbuk® as one of the 100 healthiest workplaces in America. We offer a comprehensive benefits package for full-time employees that includes coverage for medical, prescription drugs, dental, vision, retirement and more. Plus, we offer discounted medical plan premiums and additional paid time off for employees who take part in wellness activities.

Scroll down to view upcoming job fairs, professional development opportunities we offer and answers to common questions. Or if you're ready now, see all current opportunities at METRO.

Job Fair and Outreach Events

Throughout the year, METRO hosts and participates in job fair and outreach events where you can meet with human resources representatives, network face-to-face with employees and learn more about current career opportunities. When events are confirmed, a calendar listing will be posted below. If there are no current listings, please check back here soon. We encourage you to apply online prior to attending an event. That helps speed up the interview process. We look forward to meeting you!

July

Bus Operator / Service Driver, Bus Mechanics Open House

To help expedite the application review process, we encourage you to apply before attending the Open House. This event will be held at the Kashmere Bus Operating Facility.

Start: Sat, July 12, 2025 - 9 a.m.

End: Sat, July 12, 2025 - 12 p.m.

5700 Eastex Freeway, Houston, Texas 77026

We’d like to offer the following tips to help you make the most of your time at job fairs and career events.

Come dressed professionally to the event.
Bring a copy of your resume.
Be prepared to speak and possibly interview with someone on that day.
Bring two forms of ID with you (Driver’s License, Social Security Card, Passport, etc.).
Let us know how you were referred.
We encourage you to apply before attending the event.

Scroll down to view professional development opportunities we offer and answers to common questions. Or if you're ready now, see all current opportunities at METRO.

Professional Development

Instructor acknowledges main raising his hand with a question during a corporate training session.

METRO is committed to equipping you with the skills needed for peak performance and career advancement. We offer training programs, learning experiences and resources including up to $5,000 in tuition reimbursement each calendar year.

Scroll down to view answers to common questions. Or if you're ready now, see all current opportunities at METRO.

Common Questions

Applying for a Job

We recommend you first visit our Careers page to see the variety of positions we staff, benefits we offer, organizational development opportunities and more. If you'd like to go directly to our current job postings, please follow the guidance below.

For non-METRO employees:

View all current METRO career opportunities here.

For METRO employees:

If you're logged in to the METRO network, you can see what’s available and apply by accessing the METROWorks Portal on METRO’s intranet site.

If you're outside the METRO network, you can see what's available and apply by logging in with your METRO username and password.

All applications must be submitted online.

Every job description page has an apply now button. Just click or tap that button to log in to your current account. If you’re a first-time applicant, you’ll be asked to create a new account with an option to receive future notifications about new job postings.

Once you’re logged in, you can complete and submit your application.

The METRO application process is mobile-friendly, so you can easily apply from a computer, phone or tablet.

After you apply for a position, you’ll receive an email confirmation letting you know your application was received.

If you meet the minimum qualifications and are advanced through the process, you’ll receive an email notification.

An email notification will also be sent if you’re not advanced in the process. Reasons for this could include an incomplete application and/or not meeting the minimum requirements for the position.

You can always log in to your online profile to check your current application status as well.

If you have further questions about your application, please contact our staffing team.

The length of the hiring process varies by position.

Health Benefits

For union employees:

METRO offers a comprehensive benefits package including:

Medical
Dental
Vision
Flexible spending accounts
Life insurance and AD&D
Short-term disability
Wellness incentives

You're not required to enroll in every health plan. You may select medical only, dental only or vision only.

Changes can only be made to your health benefits during Annual Enrollment or if you have a Qualifying Event such as the birth or adoption of a child, marriage, divorce. death or your spouse or dependent child having lost or gained health coverage.

Access detailed benefits information on the Health and Welfare Trust website.

For non-union employees:

METRO offers a comprehensive benefits package including:

Medical
Dental
Vision
Flexible spending accounts
Life insurance and AD&D
Disability and leave benefits
Various forms of insurance coverage
Wellness incentives

You're not required to enroll in every health plan. You may select medical only, dental only or vision only.

Access detailed benefits information by viewing our benefits guide PDF.

For full-time, union employees:

Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTO	Tenure	Details
Five days	After six months of continuous service	These five days don't accrue. They can only be used between six months and one year of continuous service.
One week	After one year of continuous service	Must be taken in a one-week increment*
Two weeks	If employee had 12 months or more of continuous service on the preceding December 31	Must be taken in one-week increments*
Three weeks	If employee had five years or more of continuous active service on the preceding December 31	Must be taken in one-week increments*
Four weeks	If employee had eight years or more of continuous service on the preceding December 31	Up to one week of PTO may be taken in single day increments.
Five weeks	If employee had 15 years or more of continuous service on the preceding December 31	Up to one week of PTO may be taken in single day increments.

*A vacation week consists of seven consecutive days including an employee's day off.

Paid time off (PTO) is also made up of the following per calendar year:

Nine designated holidays
Eight hours of birthday pay
Eight hours of anniversary date pay

Employee days and paid holidays may not be carried over from year to year.

Full-time union employees who have completed at least six months of employment with METRO are also eligible to receive paid sick days, if needed.

For full-time, non-union employees:

Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTO	Details
One week	After six months of continuous service
Two weeks	After one year of continuous service
Three weeks	After five years of continuous service
Four weeks	After eight years of continuous service
Five weeks	After 15 years of continuous service

Paid time off (PTO) is also made up of the following per calendar year:

Three employee days (after six months of employment)
Up to four well days (after three months of employment)
Nine designated holidays

Employee days and paid holidays may not be carried over from year to year.

The six month waiting period for paid vacation credits is waived for hourly employees who transfer to salaried status with more than six months of employment with METRO.

Full-time, non-union employees also receive a bank of 80 hours for paid sick leave during the calendar year.

METRO observes nine designated holidays during the calendar year:

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas

Union employees who perform work on recognized holidays earn eight hours of holiday pay at their regular rate, plus pay for actual hours worked on the holiday at the rate of 1.5 times their regular rate of pay. If a holiday falls on an employees' day off, that employee will still receive holiday pay.

Retirement Benefits

Yes. For newly hired, full-time union and non-union employees, METRO offers both of the following:

457(b) deferred compensation plan
401(a) defined contribution plan

Both are administered by Empower Retirement.

METRO automatically contributes 4% of your annual salary to your 401(a).

Additionally, if you choose to contribute money to your 457(b) deferred compensation plan, METRO will match your contribution up to 4% and put it in your 401(a). That money will not appear on your paycheck; it's deposited directly in your 401(a) retirement plan.

To receive retirement funds from your 401(a), newly hired, full-time union and non-union employees must meet both of the following eligibility requirements:

Work at METRO for a minimum of two years
Work at least 1,000 hours per year

The vesting schedule is as follows:

Tenure	Vesting percentage
2-3 years	40%
3-4 years	60%
4-5 years	80%
5 or more years	100%

Non-union employees:

You qualify for normal retirement at age 65, with five years of vested service.

You qualify for early retirement if you meet either of these criteria:

Age 55, with 15 years vested service
Age 60, with five years vested service

Union employees:

You qualify for normal retirement if you meet either of these criteria:

Age 60, with five years vested service
Any age with 28 years vested service

You qualify for early retirement at age 55 with 25 years vested service.

All retirees (both union and non-union) receive $25,000 in life insurance at no cost.

Other Benefits

Yes. All regular, full-time union and non-union employees are eligible to receive up to $5,000 in tuition reimbursement per calendar year when attending an accredited school. To be eligible, an employee must meet a set of requirements, degree or certification. Please ask ahead of time for details.

Yes. All METRO employees receive a transit pass for themselves and a spouse (if applicable). The pass entitles the user to ride the following METRO transit services free of charge at all times:

Local bus
Park & Ride commuter express bus
METRORail
METRO curb2curb

No, all employees are required to work their regular schedules, on-site at their assigned locations.

See More Questions

METRO Operating Facilities

Newly hired field personnel may be assigned to any one or more of these facility locations in Houston:

Facility	Address	Zip Code
Buffalo Bayou (midday lot)	810 N. San Jacinto St.	77002
Central Stores	1220 McCarty St.	77029
Fallbrook	111 Fallbrook Drive	77038
Field Service Center	1215 Labco St.	77029
Griggs Storage	5621 Griggs Road	77021
Hiram Clarke	4175 Uptown Drive	77045
Kashmere	5700 Eastex Fwy.	77026
Polk	5700 Polk St.	77023
Rail Operations Center	1601 West Bellfort Blvd.	77054
Service and Inspection	5880 Texas St.	77011
West	11555 Westpark Drive	77082

Bus Mechanics

Hourly wages vary by role:

Job Function	Hourly Wage
A/C and Heat	Class A - $31.89 Class B - $28.35 to $31.06*
Certified Structural Welder / Fabricator	$33.85
Collision Repair	Class A - $31.89 Class B - $28.35 to $31.06* Class C - $21.32 to $28.90*
T-Truck / Wrecker Operator	$33.85
Transit Bus Repair	Class A - $31.89 Class B - $28.35 to $31.06* Class C - $21.32 to $28.90*

* Based on tenure with METRO.
The exact amount of tenure required for hourly wage increases may vary.

The exact amount of tenure required for hourly wage increases may vary.

Job Function	Incentive
A/C and Heat Certified Welder Collison Repair A T-Truck Operator	$2,000 after 90 days $2,000 after six months $4,000 after one year
Transit Bus Repair A	$3,000 after 90 days $3,000 after one year
Transit Bus Repair B	$2,000 after 90 days $2,000 after one year

You're welcome to apply for a bus mechanic position if you meet these minimum requirements:

At least 18 years of age
Ability to speak, read and write in English
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation

Education, driver's license, work experience and other requirements vary depending on the specific role you apply for.

Bus Operators

The exact amount of tenure required for hourly wage increases may vary.

Tenure	Hourly Wage
During training	$23.49
0-6 months	$23.49
7-12 months (one year mark)	$24.03
13-18 months	$24.59
19-24 months (two year mark)	$25.16
25-30 months	$25.71
31-36 months (three year mark)	$26.28
37-42 months	$26.86
43-48 months (four year mark)	$27.44
After 48 months	$28.01

You're welcome to apply for a bus operator position if you meet these requirements:

At least 21 years of age
Possess high school diploma or GED from an accredited entity (or obtain one within two years of hire date)
Ability to speak, read and write in English
Possess valid Texas driver's license, or be able to obtain one, if you're from another state
Licensed driver for at least three years
No more than two moving violations in the last three years
No more than two DUI or DWI convictions at any time
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation
Able to obtain valid Class B Texas Commercial Driver's License (CDL) Learner's Permit
Able to maintain class B CDL (with "P" endorsement)
Possess a minimum of one year general work experience, preferably including driving or direct customer service

Recruits who don't already have a Texas CDL with a "P" endorsement will be required to take the following exams, paid for by METRO:

General Knowledge
Special Requirements - Commercial Vehicle Operating Knowledge for CDL
Passenger Relations
Air Brakes
Pre-trip Inspection (administered during road test)

Safety

At METRO, safety is always our No. 1 priority. Training for newly hired bus operators takes approximately 10 weeks to complete. If you successfully complete your training, you'll be assigned to one of our operating facilities.

Reliability

You must be reliable and maintain a very flexible schedule, with availability to work any schedule, including on weekends and holidays. METRO operates 24 hours a day, seven days a week and all bus routes must be covered, as the public expects our buses to be on time.

Customer Service / Public Image

METRO is a service-oriented company and we take customer service very serously. Bus operators are the "face" of METRO. Often, they're the only METRO representatives our riders encounter. That's why it's critical for our operators to exhibit a positive public image at all times by being people-oriented, courteous and friendly. All applicants must possess excellent problem-solving skills and the ability to work well with the public.

Facilities Maintenance

Hourly wages vary by type of role.

Job Function	Hourly Wage
Cleaner	$17.01 to $20.61*
General Maintenance Mechanic A	$30.49
General Maintenance Mechanic B (public facilities)	$21.32 to $28.90*
Lead Maintenance Mechanic	$35.55
Licensed Journey A/C Refrigeration	$31.89
Licensed Journey Electrician	$33.85
Licensed Journey Mechanical	$33.85
Licensed Journey Plumber	$33.85
Licensed Maintenance Mechanic	$31.89

* Based on tenure with METRO.
The exact amount of tenure required for hourly wage increases may vary.

You're welcome to apply for a position with our facilities maintenance team if you meet these minimum requirements:

At least 18 years of age
Ability to speak, read and write in English
Possess valid Texas driver's license, or be able to obtain one, if you're from another state
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation

Education, work experience and other requirements vary depending on the specific role you apply for.

Light Rail Operators

The exact amount of tenure required for hourly wage increases may vary.

Tenure	Hourly Wage
Starting pay	$23.49
6-12 months (one year mark)	$24.03
12-18 months	$24.59
18-24 months (two year mark)	$25.16
24-30 months	$25.71
30-36 months (three year mark)	$26.28
36-42 months	$26.86
42-48 months (four year mark)	$27.44
More than four years	$28.01

You're welcome to apply for a light rail operator position if you meet these requirements:

At least 21 years of age
Possess high school diploma or GED from an accredited entity (or obtain one within two years of hire date)
Ability to speak, read and write in English
Possess valid Texas driver's license, or be able to obtain one, if you're from another state
Licensed driver for at least three years
No more than two moving violations in the last three years
No more than two DUI or DWI convictions at any time
No DUI or DWI convictions within the last three years
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation
Able to obtain certification as a light rail transit operator
Possess a minimum of three years general work experience, preferably including driving or direct customer service

Service Drivers

The exact amount of tenure required for hourly wage increases may vary.

Tenure	Hourly Wage
0-6 months	$16.31
7-12 months (one year mark)	$16.95
13-18 months	$17.61
19-24 months (two year mark)	$18.26
25-30 months	$18.91
31-36 months (three year mark)	$19.57
37-42 months	$20.22
43-48 months (four year mark)	$20.86
49-54 months	$21.52
55-60 months (five year mark)	$21.90
After 60 months	$22.51

You're welcome to apply for a service driver position if you meet these requirements:

At least 21 years of age
Possess high school diploma or GED from an accredited entity
Ability to speak, read and write in English
Possess valid Texas driver's license, or be able to obtain one, if you're from another state
Licensed driver for at least two years
No DUI or DWI convictions at any time
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation
Possess a minimum of one year general work experience, preferably including driving or direct customer service

Technicians

Hourly wages vary by technician type.

Type of Technician	Hourly Wage
Collision	$33.85
Light Rail Vehicle	$28.98 to $36.21, depending on the vehicle type service
Master Collision	$35.55
Off Road	$31.89
Small Engine	$31.89
Support Vehicle	$33.85
Support Vehicle Master	$35.55
Transit	$33.85
Transit Bus Revenue	$28.76 to $34.87*
Unit Rebuild	$33.85

* Based on tenure with METRO.
The exact amount of tenure required for hourly wage increases may vary.

You're welcome to apply for a technician position if you meet these minimum requirements:

At least 18 years of age
Ability to speak, read and write in English
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation
Off Road Technicians must have a valid Texas Commercial Driver's License (A-Class)

Education, driver's license, work experience and other requirements vary depending on the specific role you apply for.

Utility Workers

A Utility Worker Operations role involves maintenance of our buses and/or facilities. The exact amount of tenure required for hourly wage increases may vary.

Tenure	Hourly Wage
0-6 months	$18.41
6-12 months (one year mark)	$19.51
12-18 months	$20.57
18-24 months (two year mark)	$21.67
24-30 months	$22.77
30-36 months (three year mark)	$23.84
36-42 months	$24.95

A Utility Worker Rail Transportation role involves maintenance of our light rail vehicles. The exact amount of tenure required for hourly wage increases may vary.

Tenure	Hourly Wage
0-6 months	$21.38
6-12 months (one year mark)	$22.05
12-18 months	$22.72
18-24 months (two year mark)	$23.38
24-30 months	$24.06
30-36 months (three year mark)	$24.72
36-42 months	$25.40

You're welcome to apply for a utility worker position if you meet these minimum requirements:

At least 18 years of age
High school diploma or equivalent
Ability to speak, read and write in English
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation

Work experience and other requirements vary depending on the specific role you apply for.

Vehicle Maintenance

Hourly wages vary by job function which include, but are not limited to the following:

Job Function	Hourly Wage
Machinist	$31.89 $33.85 (senior) $36.21 (light rail vehicle / tool and die maker)
Support Vehicle Mechanic	$21.32 to $31.89*
Support Vehicle Master Mechanic	$31.89
Unit Rebuild	Class A - $31.89 Class B - $28.35 to $31.06* Class C - $21.32 to $28.90*
Upholstery Fabricator	Class A - $31.89 Class B - $28.35 to $31.06* Class C - $21.32 to $28.90*
Welder / Fabricator (Class A)	$31.89

* Based on tenure with METRO.
The exact amount of tenure required for hourly wage increases may vary.

You're welcome to apply for a vehicle maintenance position if you meet these minimum requirements:

At least 18 years of age
Ability to speak, read and write in English
Successfully pass a pre-employment performance evaluation
Successfully pass a Department of Transportation (DOT) physical exam
Successfully pass a drug / alcohol screen
Successfully pass a pre-employment background investigation

Education, driver's license, work experience and other requirements vary depending on the specific role you apply for.

MPD Compensation

The exact amount of tenure required for compensation increases may vary.

Rank and Years of Service with METRO	Hourly Wage	Biweekly	Annual Salary
Police Officer 8 (one year)	$31.97	$2,557.60	$66,497.60
Police Officer 7 (two years)	$33.85	$2,708.00	$70,408.00
Police Officer 6 (three to four years)	$34.70	$2,776.00	$72,176.00
Police Officer 5 (five years)	$35.85	$2,868.00	$74,568.00
Police Officer 4 (six years)	$36.92	$2,953.60	$76,793.60
Police Officer 3 (seven to nine years)	$38.02	$3,041.60	$79,081.60
Police Officer 2 (10-11 years)	$40.59	$3,247.20	$84,427.20
Police Officer 1 (12-14 years)	$41.71	$3,336.80	$86,756.80
Senior Police Officer 4 (14-16 years)	$42.75	$3,420.00	$88,920.00
Senior Police Officer 3 (16-18 years)	$44.01	$3,520.80	$91,540.80
Senior Police Officer 2 (18-20 years)	$45.35	$3,628.00	$94,328.00
Senior Police Officer 1 (20 years or more)	$46.95	$3,756.00	$97,656.00

Rank and Years of Service with METRO	Hourly Wage	Biweekly	Annual Salary
Sergeant 3 (three years or less))	$48.19	$3,855.20	$100,235.20
Sergeant 2 (three to six years)	$49.40	$3,952.00	$102,752.00
Sergeant 1 (six to nine years)	$50.88	$4,070.40	$105,830.40
Senior Sergeant (nine to 12 years)	$52.66	$4,212.80	$109,532.80

Rank and Years of Service with METRO	Hourly Wage	Biweekly	Annual Salary
Lieutenant 3 (three years or less)	$57.92	$4,633.60	$120,473.60
Lieutenant 2 (three to six years)	$59.37	$4,749.60	$123,489.60
Lieutenant 1 (six to nine years)	$61.14	$4,891.20	$127,171.20
Senior Lieutenant (nine to 12 years)	$63.29	$5,063.20	$131,643.20

Certifications and Annual Incentives:

Certification	Annual Incentive
Intermediate	$1,560
Advanced	$3,420
Master	$6,000

Assignments and Annual Incentives:

Assignment	Annual Incentive
Field Training	$2,100
K-9	$2,400
Bomb Tech (EOD)	$2,700

Degrees and Annual Incentives:

Degree	Annual Incentive
Associate	$1,320
Bachelor	$3,180
Master	$4,500

Bilingual Annual Incentive $1,800.

Lateral Hires (New Hire, Rehire)

Effective October 1, 2024, new hire or rehired officers with previous police officer classification experience can be offered a pay rate based on years of experience ranging from one year up to a maximum of five years. After the lateral rate, officer will follow the standard police progression.

Full-Time Hiring Incentive $8,000 - payable as follows:

Date of Hire	Incentive
90 days	$2,000
Six months	$2,000
One year	$4,000

Part-Time Hiring Incentive $4,000 - payable as follows:

Date of Hire	Incentive
90 days	$1,000
Six months	$1,000
One year	$2,000

Applying for MPD

MPD staffs many different types of police-related positions across all experience levels, including:

Patrol Officer
Rail Officer
Canine Officer
Collision Reconstruction Unit Officer
Criminal Investigator
Field Training Officer
Motorcycle Officer
Plain-clothes Officer
Background / Recruiting Officer
Honor Guard Officer
Part-time Officer

All METRO peace officers are licensed by the Texas Commission on Law Enforcement (TCOLE).

MPD also staffs many different types of administrative positions across all experience levels, including:

Communications Liaison Operator
Fare Inspector
Police Data Analyst
Police Project Coordinator
Police Records Clerk

To become a full-time METRO police officer, you must possess or meet the following criteria:

Valid TCOLE license
Valid Texas driver's license
21 years of age or older
United States citizen
High school diploma or GED; or a minimum of two (2) years of active military service with a DD-214 Honorable Discharge.
No felony or class A misdemeanor convictions. No class B misdemeanor convictions within ten (10) years of the date of application. No convictions of any family violence.
Successfully pass all elements of the medical, psychological and other pre-employment screenings
Meet all criteria set forth in TCOLE rule 217.1, and Texas Occupational Code Section 1701.255.

The selection process takes about 60-120 days. It’s conducted in phases:

Phase 1 – Preliminary background check

Phase 2 – Oral review board

Phase 3 – Formal interview and background investigation

Phase 4 – Human Resources and various pre-employment tests

If you become disqualified during any of those phases, you may be able to reapply after meeting the requirements of the selection criteria that disqualified you. These may include:

Age
Educational requirements
Citizenship and residency
Driver's license and driving history
Physical and mental health
Contradictory information
Credit and financial responsibility
Criminal behavior
Narcotics and alcohol usage
References
Affiliation with, or sympathy for certain organizations

Internship Opportunities

Gaining real-world work experience and building a network of business contacts is critical, especially as you begin your career. METRO offers a nine-week summer internship program (primarily in June and July) spanning virtually every department in the agency.

You can work up to 40 hours a week, with flexible schedules based on the department and your needs. The pay rate is $20 per hour and you’ll gain:

Meaningful professional and project experience
College credit (where applicable - course hours not guaranteed)
Professional & career development opportunities

You’re eligible to apply if you’re at least 18 years old and meet at least one of these two criteria:

Currently enrolled in an accredited educational institution with successful completion of 24 credit hours
Currently enrolled in a graduate program, or a recent graduate (within one year) with a GPA of 2.7 or higher on a 4.0 scale.

Explore current internships we're offering.

Browse Opportunities

Union Benefits

Select any of the tabs below to see a general overview of the benefits we offer full-time union employees. More detailed information about our benefits package for union employees is provided in the Common Questions section further down on the Careers webpage.

Health Plan	Details
Cigna (high deductible, basic or moderate plan)	You can choose any health care provider in the Cigna Open Access Plus network and HMO plan.
KelseyCare	You can choose any Kelsey-Seybold doctor or allied health professional in the Houston area.
KelseyCare Advantage	Must have Medicare Part A & B to enroll (Active or Retiree)
Aetna Medicare Advantage	Must have Medicare Part A & B to enroll (Active or Retiree)

All medical plans include prescription drug coverage through Cigna.

You have the option to pick up prescriptions in-person or receive them via U.S. mail.

Copays vary by plan and whether the drug is generic, preferred brand, non-preferred brand or specialty.

METRO's dental plan is provided by Cigna.

You have the option of selecting a DHMO or PPO plan.

DHMO is in-network only. PPO is in- and out-of-network.

METRO's vision plan is provided by Davis Vision.

It covers routine eye exams and helps you pay for glasses or contact lenses.

You can choose an in-network or out-of-network plan. You must have medical benefits to elect this benefit.

You can accumulate points by participating in various wellness activities. Those points can earn you a discount on your monthly medical rates and additional paid time off.

Wellness activities include:

Various forms of physical activity
Preventive health screenings
Online health coaching

Wellness programs vary from year to year.

Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTO	Tenure	Details
Five days	After six months of continuous service	They can only be used between six months and one year of continuous service.
One week	After one year of continuous service	Must be taken in a one-week increment*
Two weeks	If employee had 12 months or more of continuous service on the preceding December 31	Must be taken in one-week increments*
Three weeks	If employee had five years or more of continuous active service on the preceding December 31	Must be taken in one-week increments*
Four weeks	If employee had eight years or more of continuous service on the preceding December 31	Up to one week of PTO may be taken in single day increments.
Five weeks	If employee had 15 years or more of continuous service on the preceding December 31	Up to one week of PTO may be taken in single day increments.

*A vacation week consists of seven consecutive days including an employee's day off.

Paid time off (PTO) is also made up of the following per calendar year:

Nine designated holidays
Eight hours of birthday pay
Eight hours of anniversary date pay

Employee days and paid holidays may not be carried over from year to year.

Full-time union employees who have completed at least six months of employment with METRO are also eligible to receive paid sick days, if needed.

For full-time union employees hired after Oct. 1, 2012, METRO offers both of the following:

457(b) deferred compensation plan (including an after-tax Roth 457 option)
401(a) defined contribution plan

Both are administered by Empower Retirement and as an employee, you'll have a login and password to access your account online.

METRO automatically contributes 4% of your annual salary to your 401(a).

Additionally, if you choose to contribute money to your 457(b) deferred compensation plan, METRO will match your contribution up to 4% and put it in your 401(a). That money will not appear on your paycheck; it's deposited directly in your 401(a) retirement plan.

Example for an employee with an annual salary of $36,000:

Employee Contribution to 457(b)	METRO Match	Initial 401(a) Contribution by METRO	Total 401(a) Contribution by METRO
1% of annual salary ($360)	$360	4% of annual salary ($1,440)	$1,800
2% of annual salary ($720)	$720	4% of annual salary ($1,440)	$2,160
3% of annual salary ($1,080)	$1,080	4% of annual salary ($1,440)	$2,520
4% of annual salary ($1,440)	$1,440	4% of annual salary ($1,440)	$2,880
5% of annual salary ($1,800)*	$1,440	4% of annual salary ($1,440)	$2,880

* The 5% contribution example is meant to show that for any employee contribution to the 457(b) that exceeds 4%, the other columns/fields remain the same. So, for an employee with an annual salary of $36,000, the maximum total annual contribution METRO will make to that employee's 401(a) is $2,880.

Other benefits include, but are not limited to the following:

Type	Benefit Offered	Details
Child Care Assistance	Monthly benefit of $200. This benefit is after-tax and will appear on your W-2 tax form at the end of the year.	To receive the benefit, employees must register with the TOOTRiS child care technology platform which connects parents and providers. If you currently use a child care facility that isn't on the TOOTRiS platform, TOOTRiS will work with that facility to get them signed up.
Parental Leave	A maximum of 24 hours of paid leave for prenatal wellness; 24 hours of infant wellness leave following the birth of a child, adoption or foster care to be used during the infant's first year after birth; and 80 hours of paid parental leave to bond and care for a child after birth, adoption or foster care, to be used within the first year.	To be eligible, an employee must be a full-time employee who has been employed with METRO for at least six consecutive months.
Short-Term Disability	METRO offers short-term disability - you must be enrolled in the medical to participate in this benefit.	Administered by Colonial Life & Accident Insurance Company
Life and AD&D Insurance	Basic insurance coverage is provided at no cost to full-time, salaried employees. Voluntary coverage can be added for an extra cost.	Administered by Sun Life Financial
Tuition Reimbursement	Up to $5,000 per calendar year	To be eligible, an employee must meet a set of requirements, degree or certification. Please ask ahead of time for details.

Non-Union Benefits

Select from the tabs below to see a general overview of the benefits we offer full-time, non-union employees. More detailed information about our benefits package for non-union employees is provided in the Common Questions section further down on the Careers webpage.

Health Plan	Details
KelseyCare	You can choose any Kelsey-Seybold doctor or allied health professional in the Houston area.
Cigna (high deductible, basic or moderate plan)	You can choose any health care provider in the Cigna Open Access Plus network.

All medical plans include prescription drug coverage through OptumRx.

You have the option to pick up prescriptions in-person or receive them via U.S. mail.

Copays vary by plan and whether the drug is generic, preferred brand, non-preferred brand or specialty.

METRO's dental plan is provided by Sun Life.

You have the option of selecting a DHMO or PPO plan.

DHMO is in-network only. PPO is in- and out-of-network.

METRO's vision plan is provided by Davis Vision.

It covers routine eye exams and helps you pay for glasses or contact lenses.

You can choose an in-network or out-of-network plan.

You can accumulate points by participating in various wellness activities. Those points can earn you a discount on your monthly medical rates and additional paid time off.

Wellness activities include:

Various forms of physical activity
Preventive health screenings
Online health coaching
Learning and development workshops
Weight management program
Volunteer / charity work

Paid time off (PTO) is determined as follows (certain restrictions and stipulations apply):

Amount of PTO	Details
One week	After six months of continuous service
Two weeks	After one year of continuous service
Three weeks	After five years of continuous service
Four weeks	After eight years of continuous service
Five weeks	After 15 years of continuous service

Paid time off (PTO) is also made up of the following per calendar year:

Three employee days (after six months of employment)
Up to four well days (after three months of employment)
Nine designated holidays

Employee days and paid holidays may not be carried over from year to year.

The six month waiting period for paid vacation credits is waived for hourly employees who transfer to salaried status with more than six months of employment with METRO.

Full-time, non-union employees also receive a bank of 80 hours for paid sick leave during the calendar year.

For full-time non-union employees hired after Oct. 1, 2007, METRO offers both of the following:

457(b) deferred compensation plan (including an after-tax Roth 457 option)
401(a) defined contribution plan

Both are administered by Empower Retirement and as an employee, you'll have a login and password to access your account online.

METRO automatically contributes 4% of your annual salary to your 401(a).

Example for an employee with an annual salary of $36,000:

Employee Contribution to 457(b)	METRO Match	Initial 401(a) Contribution by METRO	Total 401(a) Contribution by METRO
1% of annual salary ($360)	$360	4% of annual salary ($1,440)	$1,800
2% of annual salary ($720)	$720	4% of annual salary ($1,440)	$2,160
3% of annual salary ($1,080)	$1,080	4% of annual salary ($1,440)	$2,520
4% of annual salary ($1,440)	$1,440	4% of annual salary ($1,440)	$2,880
5% of annual salary ($1,800)*	$1,440	4% of annual salary ($1,440)	$2,880

Other benefits include, but are not limited to the following:

Type	Benefit Offered	Details
Child Care Assistance	Monthly benefit of $200. This benefit is after-tax and will appear on your W-2 tax form at the end of the year.	To receive the benefit, employees must register with the TOOTRiS child care technology platform which connects parents and providers. If you currently use a child care facility that isn't on the TOOTRiS platform, TOOTRiS will work with that facility to get them signed up.
Parental Leave	A maximum of 24 hours of paid leave for prenatal wellness; 24 hours of infant wellness leave following the birth of a child, adoption or foster care to be used during the infant's first year after birth; and 80 hours of paid parental leave to bond and care for a child after birth, adoption or foster care, to be used within the first year.	To be eligible, an employee must be a full-time employee who has been employed with METRO for at least six consecutive months.
Disability and Family Medical Leave	METRO offers short-term disability, long-term disability and family medical leave (FMLA).	Administered by Sun Life Financial
Flexible Spending Accounts	METRO offers a health care FSA (maximum contribution of $3,200) and a dependent care FSA (maximum contribution of $5,000).	Administered by WEX, employees can set aside pre-tax dollars to pay for eligible medical expenses and/or dependent care services with a specially-issued debt card.
Life and AD&D Insurance	Basic insurance coverage is provided at no cost to full-time, salaried employees. Voluntary coverage can be added for an extra cost.	Administered by Sun Life Financial
Voluntary Benefits	METRO offers additional coverage options for Accident, Critical Care, Hospital Confinement – Medical Bridge, Cancer, Term and Whole Life Insurance paid 100% by the employee.	Administered by Colonial Life Insurance Company
Tuition Reimbursement	Up to $5,000 per calendar year	To be eligible, an employee must meet a set of requirements, degree or certification. Please ask ahead of time for details.

Professional Development

We encourage you to realize your potential and invest in yourself whether you lead people, projects or both.

In addition to the tuition reimbursement program, we provide a variety of training courses. Some are instructor-led, in-person courses. Others are offered online.

For bus operators, we pay you to get your Commercial Driver's License (CDL) and your CDL renewal is free.

For mechanics, we offer ASE (Automotive Service Excellence) certification training and free renewal of your ASE.

Uniforms are provided upon hire and then annually to both bus operators and mechanics.

And for all employees, we offer courses in-person, virtually and on-demand via e-learning to enhance your technology and computer software skills.

Topics include:

Microsoft Office 365 (including beginner to advanced courses on Excel, PowerPoint and Outlook)
OneDrive for Business
SharePoint
Other business applications / software, as needed.

Whether you lead people, projects or both, we offer dozens of courses to help enhance your interpersonal and leadership skills.

Topics include:

Communication and interpersonal skills
Conflict resolution
Management development
Emotional intelligence
Customer service
Team building and team development
Business writing
Managing and embracing change
Time management

If you meet specific criteria, you may be eligible to apply and be chosen to attend this program.

For over 13 years, this program's purpose has been to

Identify and develop leadership potential for METRO employees regardless of their current role
Enhance leadership skills and capabilities of METRO employees currently in a leadership role

During this program, participants:

Learn how they interact with others through several assessment and feedback tools
Explore various leadership topics through interactive exercises, case studies and vignettes
Gain insight about METRO through presentations from METRO senior leaders

By taking advantage of METRO's professional development opportunities and resources, you can potentially advance your career.

METRO provides challenging projects, impactful job assignments and opportunities to broaden your transportation industry exposure.

If you become a METRO employee, you're eligible to apply for open positions within the Authority at any time, provided all requirements have been met.

The opportunities are endless!

Questions or Comments?

Customer Service:

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Customer Service:

Questions or Comments?

Connect With Us

Careers

General Counsel Position

Field Personnel

Administrative Staff

Benefits & Wellness

Job Fair and Outreach Events

Bus Operator / Service Driver, Bus Mechanics Open House

Professional Development

Common Questions

Applying for a Job

Health Benefits

Retirement Benefits

Other Benefits

Lateral Hires (New Hire, Rehire)

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Customer Service:

Questions or Comments?

Connect With Us

Careers

General Counsel Position

Field Personnel

Bus Mechanics (hiring incentive offered)

Bus Operators (hiring incentive offered)

Facilities Maintenance (hiring incentive offered)

Light Rail Operators

Service Drivers (hiring incentive offered)

Technicians

Utility Workers

Vehicle Maintenance

Administrative Staff

Bus Operations

Communications / Marketing

Customer Service

Facilities Maintenance

Finance / Accounting

Fleet Services

Human Resources (HR)

Information Technology

Legal

METRO Police Department

Operations Management

Planning / Engr. / Constr.

Procurement

Rail Operations

Safety

Specialized Transit Services

Vanpool & Corporate Services

Benefits & Wellness

Job Fair and Outreach Events

Bus Operator / Service Driver, Bus Mechanics Open House

Professional Development

Common Questions

Applying for a Job

Where do I find current job listings?

How do I apply as a non-METRO employee?

What's the status of my application?

Health Benefits

What are the METRO health benefits?

What is the METRO paid time off (PTO) policy?

What holidays does METRO observe?

Retirement Benefits

Does METRO offer a retirement plan?

How do I qualify for retirement benefits?

When can I retire?

Other Benefits

Does METRO offer tuition reimbursement?

Can employees ride METRO for free?

If I get hired, can I work from home?

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