Questions & Answers: Riding METRO

When you first open the app, you’ll see a Register button. You’ll need your name, phone number, email address, and password to register.

You can enter your real name or a nickname when creating your account. However, the email address and phone number you enter must actually exist so that confirmations can be sent and received.

After launching the app, click the “Sign In” button, then click “Forgot password?” and follow the prompts.

If, after trying that, you still can’t access your account, please contact our call center at 713-739-4611.