METRO RideStores
1900 Main St.
Houston, Texas 77002
Monday - Friday, 8 a.m. - 5 p.m.
713-739-6968
1001 Travis St.
Houston, Texas 77002
Monday - Friday, 8 a.m. - 5 p.m.
713-652-8994
Here you can pick up a new METRO Q® Fare Card, add money to your Q Card, check your balance, report stolen or lost cards and transfer the balance to a new Q Card if your old one was registered and apply for discounted Q Cards, such as: student, senior or disabled cards.
1900 Main St. Options:
- Transferring Q Card balances
- Get route and schedule information
- Pickup printed schedules of our routes
- Obtain and reload a Day Pass or METRO Q® Fare Card
- Obtain a discounted fare card - available to students, seniors, disabled patrons and Medicare cardholders
- Replace lost, stolen and non-working METRO fare cards
- Convert full-fare METRO fare card to discount fare card – students, seniors, disabled, Medicare cardholders and Qualified METRO Veterans Pass (MVP)
- Obtain METRO Money
- Replace non-working METRO Money
- Recover funds
- Fix incorrect change
- Fix incorrect charge to credit / debit cards
- Fix incorrect fare deduction
- Correct trip count or loss of free trip
- Extend the eligibility of your student fare card
- Lost & Found information
1001 Travis St. Options:
- Get route and schedule information
- Pickup printed schedules of our routes
- Obtain and reload a Day Pass or METRO Q® Fare Card
- Obtain a discounted fare card - available to students, seniors, disabled patrons and Medicare cardholders
- Convert full-fare METRO fare card to discount fare card – students, seniors, disabled, Medicare cardholders and Qualified METRO Veterans Pass (MVP)
- Obtain METRO Money
- Replace non-working METRO Money
- Extend the eligibility of your student fare card
- Lost & Found information
You also have the option to order your card at the METRO online RideStore.