METRO RideStores

1900 Main St.

Monday - Friday, 8 a.m. - 5 p.m.
713-739-6968

1001 Travis St.

Monday - Friday, 8 a.m. - 5 p.m.
713-652-8994

Here you can pick up a new METRO Q® Fare Card, add money to your Q Card, check your balance, report stolen or lost cards and transfer the balance to a new Q Card if your old one was registered and apply for discounted Q Cards, such as: student, senior or disabled cards.

You can do the following:

• Get route and schedule information
• Pickup printed schedules of our routes
• Obtain a METRO Q® Fare Card
  
• Obtain and reload a Day Pass
• Reload your METRO Q® Fare Card
  
• Obtain a discounted fare card - available to students, seniors, disabled patrons and Medicare cardholders
  
• Replace lost, stolen and non-working METRO fare cards
• Convert full-fare METRO fare card to discount fare card – students, seniors, disabled, Medicare cardholders and Qualified METRO Veterans Pass (MVP)
• Obtain METRO Money
  
• Replace non-working METRO Money
• Conduct Web reloads
  
• Recover funds
  
• Fix incorrect change
  
• Fix incorrect charge to credit / debit cards
  
• Fix incorrect fare deduction
  
• Correct trip count or loss of free trip
  
• Extend the eligibility of your student fare card
• Visit Lost & Found, at 1900 Main St. only

You also have the option to order your card on the online store.