METRO RideStores

***UPDATE***

As a result of enhanced safety measures, fare collection will resume on Sunday, July 12. To accommodate demand for fare purchases, the METRO RideStore at 1900 Main will reopen Monday, July 6th. For more information, please visit our fare collection page.

As always, METRO Customer Service can be reached at 713-635-4000.

 

Entrance 1900 Main Street RideStore

1900 Main St.

Monday - Friday, 8 a.m. - 5 p.m.
713-739-6968

1001 Travis St.

Monday - Friday, 8 a.m. - 5 p.m.
713-652-8994

Here you can pick up a new METRO Q® Fare Card, add money to your Q Card, check your balance, report stolen or lost cards and transfer the balance to a new Q Card if your old one was registered and apply for discounted Q Cards, such as: student, senior or disabled cards.

1900 Main St. Options:

  • Transferring Q Card balances
  • Get route and schedule information
  • Pickup printed schedules of our routes
  • Obtain and reload a Day Pass or METRO Q® Fare Card
  • Obtain a discounted fare card - available to students, seniors, disabled patrons and Medicare cardholders
  • Replace lost, stolen and non-working METRO fare cards
  • Convert full-fare METRO fare card to discount fare card – students, seniors, disabled, Medicare cardholders and Qualified METRO Veterans Pass (MVP)
  • Obtain METRO Money
  • Replace non-working METRO Money
  • Recover funds
  • Fix incorrect change
  • Fix incorrect charge to credit / debit cards
  • Fix incorrect fare deduction
  • Correct trip count or loss of free trip
  • Extend the eligibility of your student fare card
  • Lost & Found information

1001 Travis St. Options:

  • Get route and schedule information
  • Pickup printed schedules of our routes
  • Obtain and reload a Day Pass or METRO Q® Fare Card
  • Obtain a discounted fare card - available to students, seniors, disabled patrons and Medicare cardholders
  • Convert full-fare METRO fare card to discount fare card – students, seniors, disabled, Medicare cardholders and Qualified METRO Veterans Pass (MVP)
  • Obtain METRO Money
  • Replace non-working METRO Money
  • Extend the eligibility of your student fare card
  • Lost & Found information

You also have the option to order your card on the online store.