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Get on Track with Houston's METRORail

METRORail   METRORail is a fast, convenient way to travel to downtown, midtown, the Museum District and Texas Medical Center.

Customers can carry a pet on the bus and the rail as long as it is caged properly. Service animals are allowed to accompany riders with disabilities.

Bus and rail riders may bring car seats aboard, but there are no seat belts to strap the car seat to the bus or rail seat. So the caregiver would have to hold the baby or child. Strollers are also allowed. On buses, we suggest removing the child from the stroller and folding the stroller while on-board.

METRORail Map of Suggested Parking (PDF)
METRORail Safety
METRORail Map and Schedule (PDF)
METRORail Map and Schedule (iPod)
Rail Station Addresses List (PDF)
METRORail Tips
Fare Facts
Paid Fare Zones
METRORail Bicycle Guidelines
Rail Service Interruptions: What You Need To Know
METRORail Traffic Safety Assessment - Executive Summary

Learn more about the METRO Q Star program >>



METRORail Accessibility


Rail Trains

  • All trains are compliant with the Americans with Disabilities Act (ADA).
  • All doors are 32 inches wide; doors open automatically.
  • Level platform boarding, hydraulic leveling system.
  • Four wheelchair flip-up seats with embroidered wheelchair emblem on the seat backs.
  • Door closing annunciators, both flashing light and audible.
  • Doors open at all stations without riders' assistance.
  • Visual and audible announcements inside train in English and Spanish.
  • Audible announcement of left or right exiting before doors open.
  


Station Platforms

  • All rail station platforms are 100 percentage ADA-compliant.
  • Sloped ramp access from both ends of level boarding platforms.
  • Variable Message Signs (VMS) on all platforms.
  • Audible announcements in English and Spanish.
  • Exit (left or right) announcements in English and Spanish.
  • Contrast colored 24-inch tactile warning strips have truncated domes marking the edge of the platform  and  continue onto the crosswalk.
  • Bridging policy - when rail is not-working – the accessible bus bridge policy goes into action.


Field Personnel

Rail field supervisors are on duty during hours of operation to assist patrons with disabilities if needed. 


Here’s a link to an interactive downtown Houston map. It shows you downtown attractions, restaurants, shops, government agencies and more. Houston Downtown Map

 

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