Contact METRO
METRO Corporate Offices:
Lee P. Brown Administration Building
1900 Main St.
Houston, Texas 77002
Mailing Address:
METRO
P.O. Box 61429
Houston, Texas 77208-1429
Please find phone numbers for individual departments and programs below.
Department or Area | Details | |
---|---|---|
Administrative Offices | 713-739-4000 | |
Careers/Jobs line | 713-739-4953 | |
Corporate RideSponsor Program (offer employees a tax-free transit benefit) | 713-739-4015Client.Services@ridemetro.org | |
Customer Service - call or text (daily, 8 a.m.-5 p.m.) | 713-635-4000 | |
Lost & Found (daily, 8 a.m.-5 p.m) | 713-658-0854 | |
Media Information | media@ridemetro.org | |
Public Engagement | 713-739-4018 | |
Website | webmaster@ridemetro.org |
Department or Area | Details |
---|---|
Emergency | 911 |
METRO Police | Dispatch: Call or text 713-224-COPS (2677) Non-Emergencies: #MPD (#673) on mobile phone MPDServices@RideMETRO.org |
Motorist Assistance Program (M.A.P.) | 713-225-5627*MAP (*627) from Verizon mobile phones |
Department or Area | Details |
---|---|
METROLift | Customer Service and Eligibility: 713-225-0119713-652-8969 (TTY)Mon-Fri, 10 a.m.-5 p.m. Dispatch: 713-225-0410 |
METRO STAR Vanpool | 713-224-RIDE888-606-RIDE STAR@RideMETRO.org |
Service Guarantee | 713-224-RIDE888-606-RIDE |
Location and Hours | Contact Information |
---|---|
Downtown Transit Center (Mon-Fri, 8 a.m.-5 p.m.) | 1900 Main St. Houston, Texas 77002 713-739-6968 |
Fannin South Transit Center (Mon-Fri, 6 a.m.-5 p.m.) | 1604 West Bellfort Ave. Houston, Texas 77054 713-652-8937 |
Main Street Square (Mon-Fri, 8 a.m.-5 p.m.) | 1001 Travis St. Houston, Texas 77002 713-652-8994 |
Northwest Transit Center (Mon-Fri, 7 a.m.-5 p.m.) | 7373 Old Katy Road Houston, Texas 77024 713-739-6031 |
Department or Area | Details |
---|---|
Claims | To file a claim against METRO, complete this Notice of Claim form and mail to: METRO / Claims Division |
Texas Public Information Acts (TPIA) Requests |
Designated contact for TPIA requests: Jacqueline Hojem, Public Information Coordinator |