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METROLift operations When Does METROLift Service Operate?

Paratransit is designed to be “comparable to” METRO’s fixed route bus and METRORail service. For this reason, ADA paratransit service (METROLift) is only required to transport riders to and from locations which are within three-quarters (3/4) of a mile of and during the same days and hours of METRO’s existing fixed route bus and light rail services. Points of origin and destination not within this three-quarters (3/4) of a mile corridor are not required to be provided with ADA paratransit service, or could require an additional fee as established by METRO’s Board of Directors.

Current METROLift service area encompasses 751 square miles and is composed of 531 square mile ADA required service area and a 220 square mile non required ADA service area.

Required ADA Service Area and Times
METROLift’s 531 square mile required ADA service area encompasses areas within 3/4 mile of bus and rail routes. Origins and destinations within this area have paratransit service that is comparable to bus and rail times:
Monday - Thursday .... 3:40 a.m., with last drop off by 2:10 a.m.
Friday & Saturday........3:40 a.m. with last drop off by 2:50 a.m.
Sunday.........................3:40 a.m. with last drop off by 1:50 a.m.

Non-Required ADA Service Area and Times
METROLift’s 220 square mile non-required ADA area includes areas beyond the 3/4 mile requirement. In this area, origins and/or destinations beyond the 3/4 mile will be served from:
Monday - Friday .......................5:00 a.m. - 11:00 p.m.
Saturday ................................... 7:00 a.m. - 12:00 a.m. (midnight)
Sunday & Holidays.....................7:00 a.m. - 11:00 p.m.

After Hours Service
The METROLift Subsidy Program (MSP) service is available before and after the hours listed for those who require late-night or early morning service.