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Phone Listings

METROLift help window at the ridestoreUse MACS
METROLift's automated telephone system to manage your METROLift service when calling Dispatch or Reservations.

Scheduling
713-225-6716
MACS & MACS-WEB Hours:
7 days a week, 5 a.m. - 5 p.m.
Click here to use MACS-WEB.

Office Hours:
Monday - Friday, 8 a.m. - 5 p.m.





Dispatch
713-225-0410
MACS & MACS-WEB Hours:
7 days a week, 24/7

Office Hours:
7 days a week
Service begins every day at 3:40 a.m., with the last drop off by 2:10 a.m. Monday-Thursday, 2:50 a.m. Friday and Saturday, and 1:50 a.m. Sunday

Customer Service & Eligibility Office
713-225-0119
TDD 713-652-8969
Office Hours: Monday - Friday, 10 a.m. - 5 p.m.

Public Comments, Complaints, Commendations
713-658-0180
TDD 713-635-6993
7 days a week: Monday - Friday, 6 a.m. - midnight, Saturday and Sunday, 8 a.m. - midnight.

MACS-WEB
Click here to use MACS-WEB.

Other METRO Phone Listings  
METROLift Travel Training 713-652-8016
METROLine (Fixed Bus Routes & Schedule Information) 713-635-4000
TDD (Hearing & Speech Impaired) 713-635-6993
Public Comments 713-658-0180
Lost & Found 713-658-0854
RideShare 713-224-RIDE
Crime Prevention Program 713-615-6464
METRO Police 713-224-2677
MPD Non-emergency Cell Phones Only #MPD (#673)