From the Desk of Chief Victor Rodriguez
Thank you for visiting the METRO Police Department (MPD) website. We sincerely hope you find it useful and informative about the services we provide to METRO customers, employees and the general public.
Since the department’s beginning in 1982, the MPD has grown to 190 police personnel who are sworn Texas peace officers with full authority to enforce all laws. Together with the department’s 33 civilian employees, they work around the clock to provide police services throughout the METRO system and service area.
Since I joined the METRO Police Department in 2011, we have been working hard to make sure the MPD moves forward as a professional provider of efficient and valuable police services in alignment with METRO’s strategic priorities and guiding principles.
Here are a few of the things we accomplished in the past year:
- Reorganized the Department
Our restructuring aims to streamline the MPD’s various functions and improve service to our stakeholders. It also allows for a quicker and more focused response to emerging crime issues on the METRO system.
- Developed a Multi-Year Strategic Plan
The plan was developed as a collaborative effort with input from internal and external stakeholders. It also establishes key success factors and performance indicators, aligns departmental objectives/initiatives, and guides our efforts to become a premier law enforcement agency.
- Transitioned to the Texas Police Chief’s Association – Best Practices Recognition Program
This accreditation program consists of ‘Best Practices’ (standards) developed by a committee of Texas police chiefs and command level officers. The MPD’s compliance with these standards enhances our professional and efficient delivery of police services while reducing risk and protecting individuals’ rights.
Through these accomplishments and future efforts, we hope to continually improve the quality of your experience using the METRO system.
Remember, you can contact the METRO Police Department at 713-224-COPS (2677) or by dialing #MPD (673) on your cell phone. For emergencies, please dial 911.
We encourage you to visit the links on the right side of the page and explore our department’s functions and other useful information. Please email us at MPDServices@ridemetro.org with any suggestions or comments. Before you leave our site, we hope you can take a few minutes and participate in our survey by clicking the link at the bottom of this page. Thanks again for visiting our site.
Victor G. Rodriguez
Chief of Police
METRO Police Department Survey