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Bus Stop Shelter

What is the Adopt-a-Stop and Adopt-a-Shelter program?

The Adopt-a-Stop and Adopt-a-Shelter program is a joint effort between METRO Police and community volunteers designed to help fight vandalism and suspicious or criminal activity within your community. Individuals, civic groups and local businesses are encouraged to do their part by "adopting" a bus stop or passenger shelter within their community. By keeping neighborhood bus stops and passenger shelters clean, the chance for criminal activity in your area is greatly reduced. As a member of METRO's Adopt-a-Stop and Adopt-a-Shelter programs, you have the power to help keep your community safe and clean.

METRO bus shelters provide passengers with a safe, pleasant and comfortable place to rest while waiting for the bus. And with approximately 10,000 bus stops scattered across the Houston region, 2,008 featuring bus passenger shelters, keeping each location clean is a difficult task. Unfortunately, vandalism is a growing problem across the region. When vandals "tag" a METRO bus stop or passenger shelter with graffiti, it becomes an eyesore for the community and a potential site for criminal activity.

How does the program work?

Under this program, METRO will pick up the trash at your neighborhood bus stop or shelter twice a week. In return, participants of the Adopt-a-Stop or Adopt-a-Shelter program volunteer to pick-up litter in the area between METRO's trash collections, and have the option to make general improvements to the grounds around the stop or shelter.

As a volunteer to the Adopt-a-Stop and Adopt-a-Shelter programs, you or your organization will receive:

  • Six round-trip bus tickets per month
  • Free trash bags
  • Adopt-a-Stop sign recognizing your neighborhood or organization (if you choose) affixed to the trash container
  • An official "Adoption Certificate" signed by METRO's President & CEO and Chief of Police
  • Opportunity to contribute to community beautification

Once you have adopted a shelter or bus stop, you become the eyes and ears for your neighborhood. If you encounter any suspicious individuals or activity near your bus stop or shelter, never take the law into your own hands. Call METRO Police Dispatch at 713-224-2677(COPS) at the first sign of trouble or if you spot graffiti on any METRO property.

How can I adopt a Bus Stop or Shelter?

Getting started with the program is as easy as picking up the phone. Volunteer to help secure your neighborhood today by calling 713-635-4000 to Adopt-a-Stop or Adopt-a-Shelter. An agency representative will take your information and connect you with METRO Police who will explain the program in detail and the responsibilities you will share to help make the program a success in your area. If needed, an officer will meet with you or your group to help further explain the program. The METRO Police Department is committed to working with you to keep your neighborhood safe. Together, we can help keep your neighborhood clean and reduce the chance of criminal activity before it begins.

Numbers to Remember

Adopt-a-Stop/Adopt-a-Shelter . . . . . . . . . 713-635-4000
METRO Police Dispatch. . . . . . . 713-224-COPS (2677)
Non-emergency cell phones only. . . . . .#MPD (#673)
Crime Stoppers. . . . . . . . . . . . . . . . . . . . . . 713-222-8477
Mayor's Anti-Gang Office (Houston) . . . . 713-247-1576
Graffiti Reporting Hotline (Houston) . . . . 713-437-6833
Harris County Sheriff's Department . . . . 713-221-6000
Houston Police (Non-Emergency) . . . . . . 713-884-3131
Crisis Hotline . . . . . . . . . . . . . . . . . . . . . . . . 713-468-5463
METRO Motorist Assistance Program .. 713-CALL-MAP
Houston Service HelpLine . . . . . . . . . . . . . . . . . . . . . 311