METRO’s Scores an “A” on State Audit Report Card

METRO has made some dramatic improvements in the past four years. Don’t take our word for it. Take it from a recently completed, state-mandated audit of METRO’s performance.

The audit measured METRO’s performance from FY2005-FY2008 and compared those results to marks set between FY2001-FY2004, the previous state-required audit.

Among the findings:

• Ridership was up 3 percent, versus a 5 percent drop system-wide in the previous audit
• Fare box recovery was up 8 percent versus a 29 percent decrease
• Miles between road calls was up 3 percent versus a 22 percent drop
• Operating costs increased at a rate 8 percent  lower than the Consumer Price Index versus 19 percent higher in the previous audit

“We were impressed with the turnaround that we’ve seen from the last performance audit,” the auditors said.   “We felt that METRO has improved its management practices, and as a result, achieved the efficiencies and effectiveness that the performance audit looks for.”
In addition to past performance, the auditors also looked to METRO’s future, recognizing plans and activities underway at METRO and their relevance for METRO’s future, which includes the construction of five light-rail lines.

METRO, the auditors said, “Is well-positioned to move forward in the next four years.”

Want to read more from the audit? Click here to view Executive Summary.

We’re working hard to bring you a first-class transportation service.  Others have started to take notice. We hope you have, too.