RideStore
1900 Main St
Monday - Friday
7:30 A.M. - 5:30 P.M.
713-739-4000

Lost & Found
1220 McCarty
Houston, TX 77029
Monday - Friday
In Person: 9:00 a.m. - 2:00 p.m.
Calling: 7:30 a.m. - 5:30 p.m.
713-658-0854
lostandfound@ridemetro.org
More information >>

METROLine Bus & Rail Information
713-635-4000
Monday – Friday
6:00 a.m. – 9:00 p.m.
Saturday – Sunday
8:00 a.m. – 8:00 p.m.
Trip Planner

Hearing & Speech Impaired
713-635-6993

Administrative Offices
713-739-4000

Job Line
713-739-4089
METRO Jobs

Motorist Assistance Program (MAP)
CALLMAP
713-225-5627
Cingular Wireless
*MAP (*627)
MPDServices@ridemetro.org

Comments, Compliments & Complaints
713-658-0180
Comments Online Form

Corporate Office Mailing Address
1900 Main St.
P.O. Box 61429
Houston, TX 77208-1429

Online Form Crime Prevention Programs
Bus and Traffic Safety &
Drug and Stranger Danger Awareness
713-739-4018
MPDServices@ridemetro.org

METRO Police
911 (use to report emergencies from any type of telephone)
713-224-COPS (2677 - use to report emergencies to METRO Police Dispatch)
#MPD (#673 – use to report non-emergencies by cell phone)
713-615-6400 (use to contact police administration)
MPDServices@ridemetro.org

METROLift Information
Monday – Friday
10:00 a.m. – 5:00 a.m.
713-225-0119
713-652-8969 (TDD)
dt06@ridemetro.org

STAR (Vanpool)
713-224-RIDE
STAR@ridemetro.org

Community Outreach
713-739-4018

Media Information
713-739-4040
rr02@ridemetro.org

Homeland Security
713-615-6464
MPDServices@ridemetro.org

HOV Lane HERO Hotline
713-921-4376 (HERO)
MPDServices@ridemetro.org

Texas Public Information Act (TPIA) Requests:
Office of the General Counsel
Pauline E. Higgins,
Senior Vice President & General Counsel
Designated Contact For Open Records Requests:
Jacqueline Hojem: openrecordsrequests@ridemetro.org
Metropolitan Transit Authority
P.O. Box 61429
Houston, TX 77208-1429
Direct Phone: 713-739-4071
Facsimile: 713-739-4699 Attn: Jacqueline Hojem
Responsibilities & Procedures (PDF)
Record Fees (PDF)

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